What do you do at Omnia Retail?
Enjoying a lot what I’m doing within the company and getting to learn a lot while doing it. Within Customer Success team I’m a supportive partner for all the companies connected to Omnia. Making sure that everyone gets the most out of the system.
What is something people in your industry have to deal with that you want to fix?
Creating an environment where there is room for creativity and a lot of testing. Due to the growth of online stores, Dynamic Pricing became more relevant than ever. Making it possible for companies to change prices on a more regular base. By taking away any restrictions the data or any analysis could pose.
What is your past experience, of working in your position?
Before starting at Omnia I’ve finished a master degree in Data Driven Business. After finishing the degree I’ve worked on forecasting methods in which Dynamic Pricing would be one of the key factors for determining the results. While studying I have built up experience in Customer success, Customer support, and sales within several different industries.
What do you like about working at Omnia Retail so far?
Every day is completely different. Making it an interesting work environment where there are a lot of things to learn. Working in a really diverse team but having the drivers for working at Omnia. Different members within the teams all have their own field of knowledge making it a place where we could learn from each other. Noticing also that I’m working with smart people all around me.
What are the values that drive you?
Empathy, Courage, Determination and Curiosity
What are your top favorite books, podcasts, or documentaries?
- Boook:The Tipping Point: How little things can make a big difference - Malcolm Gladwell
- Documentary: The last dance - docuseries on the rise of superstar Micheal Jordan
- Song: A horse with no name - America
What do you enjoy doing when you are not working?
I’m a musician and playing within 2 different bands. Having about 40 performances a year all over the Netherlands. Being an entertainer on stage and really giving and receiving energy from the crowd. To make sure I have the energy to jump around the stage for a few hours I’m also a big fan of sports. My main sport is Cross-fit but I like to pick any challenge by changing up the sports I’m doing like: Football, basketball, beach volleyball, bouldering and squash.
Let’s end with your favorite quote!
“Life is like a box of chocolates, you never know what you’re going to get” - Forrest Gump