Privacy statement

This Privacy Statement sets out how Omniaretail B.V. (hereinafter: ‘Omnia’ or ‘we’) processes your personal data which you provide to us or which we obtain through our website(s). This Privacy Statement was last amended on 13 July 2018. We may amend this Privacy Statement from time to time.

  1. About Omnia

Omnia is the data controller when processing your personal data within the meaning of the General Data Protection Regulation (‘GDPR’).

Omnia is located at Prins Bernhardplein 200-A3, 1097 JB Amsterdam. 

  1. What personal data do we process?

This Privacy Statement provides information on the processing of personal data of visitors to our websites. We also use cookies (after seeking your consent, if required). Further information on this can be found in our cookie statement. We process the following personal data from visitors of the website:

  • First name and surname;
  • Telephone number, email address;
  • IP address;
  • Website visit and use
  • Login details.

We don’t ask for sensitive personal data. Make sure you don’t provide us with such data. We also don’t have the intention to process personal data of minors. We cannot verify whether a website visitor is under the age of 16. If you think we have processed personal data of someone under 16, please let us know via privacy@omniaretail.com and we will delete said data.

  1. For what purposes do we process personal data?

We process personal data to provide our services and in order to comply with statutory obligations. More specifically, we process personal data for the following purposes:

  • to be able to call or e-mail you to provide our services;
  • to inform you on changes in our products or services;
  • to analyze your website use to improve the website and to coordinate our products and services better with your needs;
  • to send newsletters, blog post and other marketing material;
  • to maintain a register of customer data and customer activity;
  • for marketing purposes;
  • administrative purposes and to collect payment;
  • to provide (more detailed) updates on current developments, conferences, seminars, etc.;
  • to compile user statistics;
  • to promote security of our websites; and
  • to improve our services.

We do not make decisions based solely on automated processing, including profiling.

  1. Grounds for processing personal data

In order to be allowed to process your personal data, there must be a legitimate basis for doing so. In the case of Omniaretail this legitimate basis will be – depending on the type of personal data concerned – performance of an agreement, a legitimate interest that does not outweigh your privacy interests or consent. If you do not provide certain personal data, you may not be allowed to fully benefit from all website functionality.

Agreement 

We need to process personal data for the purposes of fulfilling certain contractual obligations.

Legitimate interest

We have an interest in being in a position to carry out certain surveys and to send direct marketing messages or to contact you by phone. On the grounds of these interests, we will process your personal data unless your privacy interests outweigh our interests.

Consent

If none of the aforementioned bases for processing apply, then we will request your consent to process certain personal data. You are free to withdraw your consent at any time. 

  1. To whom does Omnia issue personal data?

In order to perform our services to you, we enlist the services of other parties to process personal data on our behalf. If we instruct a third party to process personal data on our behalf and we have and retain control over the processing, we will sign a written processing agreement with the third party concerned (the 'processor'). That document will lay down agreements on such points as the objective, the duration and scope of the processing, the retention times and the security measures for the personal data.

  1. Processing personal data outside of the EU

Omnia will endeavour to process your data solely within the European Union by saving your data on a server located in the EU wherever possible. Sometimes this will not be possible. 

When we enlist the services of data processing firms, we stipulate that they must save personal data on servers located in the EU. To the extent that this is not possible, we take the requisite measures to provide a suitable level of protection to ensure that your personal data is secure.

  1. Your rights with regard to personal data

You are entitled, under certain circumstances, to access any personal data processed by us or to have it corrected or deleted or restrict its processing. Sometimes you can also lodge an objection or request a transfer of your personal data. To submit a request to us in this respect, please contact us by sending an email to privacy@omniaretail.com. If in doubt about your identity, we are entitled to ask you to provide proof of your identity first.

Access and correction

If you wish to know whether we are processing your personal data or would like to amend your personal data, please get in touch with us. 

Erasure

Under certain circumstances, you are allowed to have personal data erased. We will assess whether it is possible to implement such a request: in some cases we will have to retain your personal data, e.g. to comply with a statutory obligation or (as a one-off action) to see to it that you will no longer receive messages from us.

Restriction

You are entitled to contact us with a request to restrict the processing of your data if you think that your personal data is incorrect, the processing of it is unlawful, you require it for legal action or you have objected to it being processed.

Objection

if we process your personal data on the basis of a legitimate interest, then you can object to further use of your personal data on the grounds of your specific reasons.

Objection to receiving messages

If you no longer wish to receive email messages or any other electronic messages from us, then you can deregister for these by clicking on the unsubscribe button in an email message received from us. You can also deregister by contacting us. 

  1. How do we secure your personal data?

We have taken appropriate technical and organizational measures to prevent loss or unlawful processing of personal data. For example, your personal data can only be viewed by staff authorized to view it on the grounds of their role.

  1. How long do we keep your personal data?

We will not keep your personal data for longer than is necessary for the purposes for which we use it. We are required by law to keep some data for a certain period of time. Wherever possible, we will pseudonymize or anonymize your personal data to the fullest extent possible. 

  1. Questions and complaints

If you have any questions on the way in which we process your personal data, please let us know by sending an email to privacy@omniaretail.com. We will be happy to help.

You are also free to submit a complaint to the Data Protection Authority directly.

 

 

 

COOKIE STATEMENT

 

The website(s) of Omniaretail B.V. (hereinafter: ‘Omnia’ or ‘we’) store information and access information on the equipment of users via cookies and similar technologies (“cookies”). These are small files that are stored on your computer. The aim of these cookies is to help us respond to your needs when using this website.

 

  1. Overview cookies

The website uses functional and analytical cookies to optimize the user experience. Third parties can also place (tracking) cookies that can be used to track internet behaviour. Based on the provisions on cookies in the Telecommunications Act, Omnia hereby informs you about the cookies used by its website and their function:

 

 

Cookie

Purpose

1.     

Hubspot

Tracking cookie for marketing purposes

2.     

Hubspot Interaction

To record users in a CRM system that register on the website

3.     

Doubleclick

Tracking cookie to show ads that are relevant for the user

4.     

LinkedIn Marketing Solutions

Tracking cookie for marketing purposes

5.     

LinkedIn Ads

Tracking cookie for marketing purposes

6.     

LinkedIn Analytics

Analytic cookie to measure traffic from LinkedIn

7.     

Google AdWords Conversion

 

8.     

Facebook Custom Audience

Tracking cookie for marketing purposes

9.     

Facebook Connect

Tracking cookie for marketing purposes

10.   

Facebook Pixel

Tracking cookie for marketing purposes

11.   

Google Dynamic Remarketing

Tracking cookie to show ads that are relevant for the user

12.   

Hubspot Forms

To collect data from users who subscribe or request information

13.   

Google Analytics

To analyze website use

14.   

GA Audiences

Tracking cookie to show ads that are relevant for the user

 

When entering the website for the first time, you are informed about the use of these cookies in the cookie banner at the bottom of the website. You can consent to the use of cookies by clicking the ‘Accept’ button. If you click on ‘Decline’ we will not set any cookies except for one cookie to store your preference in your browser. If you disable cookies the website may as a result not operate in the best possible way.

 

  1. Third party cookies

Some cookies are set and collected by third parties, inter alia social media cookies. Through social media buttons you are able to view certain content on our website. In order to function, social media platforms set cookies. We refer you to the information these third parties provide about these cookies on their own website:

 

This information is regularly subject to changes. Omnia has no influence over this.

In addition, this website uses other cookies that are necessary to provide the required service or which are used to communicate with the user (including session cookies and analytics). These cookies can be used without providing prior information or requesting prior consent.

 

  1. Disable or remove cookies

You can disable and remove cookies via your browser. If you have questions about Omnia’s use of cookies on this website, you can contact us using the details below.

 

  1. Changes to the cookie statement

This cookies statement is subject to change, so please consult this page regularly for the version.

 

  1. Contact

If you have any questions about this cookie statement you can send them to the following address, mentioning ‘Cookies’ as the subject:

Prins Bernhardplein 200-A3
1097 JB
Amsterdam
E-mail: privacy@omniaretail.com

 

Last update: 16 July 2018.