Privacy statement

This Privacy Statement sets out how Omniaretail B.V. (hereinafter: ‘Omnia’ or ‘we’) processes your personal data which you provide to us or which we obtain through our website(s). This Privacy Statement was last amended on 5 June 2018. We may amend this Privacy Statement from time to time.

  1. About Omnia

Omnia is the data controller when processing your personal data within the meaning of the General Data Protection Regulation (‘GDPR’).

Omnia is located at Prins Bernhardplein 200-A3, 1097 JB Amsterdam. 

  1. What personal data do we process?

This Privacy Statement provides information on the processing of personal data of visitors to our websites. We also use cookies (after seeking your consent, if required). Further information on this can be found in our cookie statement. We process the following personal data from visitors of the website:

  • First name and surname;
  • Telephone number, email address;
  • IP address;
  • Website visit and use
  • Login details.

We don’t ask for sensitive personal data. Make sure you don’t provide us with such data. We also don’t have the intention to process personal data of minors. We cannot verify whether a website visitor is under the age of 16. If you think we have processed personal data of someone under 16, please let us know via privacy@omniaretail.com and we will delete said data.

  1. For what purposes do we process personal data?

We process personal data to provide our services and in order to comply with statutory obligations. More specifically, we process personal data for the following purposes:

  • to be able to call or e-mail you to provide our services;
  • to inform you on changes in our products or services;
  • to analyze your website use to improve the website and to coordinate our products and services better with your needs;
  • to send newsletters, blog post and other marketing material;
  • to maintain a register of customer data and customer activity;
  • for marketing purposes;
  • administrative purposes and to collect payment;
  • to provide (more detailed) updates on current developments, conferences, seminars, etc.;
  • to compile user statistics;
  • to promote security of our websites; and
  • to improve our services.

We do not make decisions based solely on automated processing, including profiling.

  1. Grounds for processing personal data

In order to be allowed to process your personal data, there must be a legitimate basis for doing so. In the case of Omniaretail this legitimate basis will be – depending on the type of personal data concerned – performance of an agreement, a legitimate interest that does not outweigh your privacy interests or consent. If you do not provide certain personal data, you may not be allowed to fully benefit from all website functionality.

Agreement 

We need to process personal data for the purposes of fulfilling certain contractual obligations.

Legitimate interest

We have an interest in being in a position to carry out certain surveys and to send direct marketing messages or to contact you by phone. On the grounds of these interests, we will process your personal data unless your privacy interests outweigh our interests.

Consent

If none of the aforementioned bases for processing apply, then we will request your consent to process certain personal data. You are free to withdraw your consent at any time. 

  1. To whom does Omniaretail issue personal data?

In order to perform our services to you, we enlist the services of other parties to process personal data on our behalf. If we instruct a third party to process personal data on our behalf and we have and retain control over the processing, we will sign a written processing agreement with the third party concerned (the 'processor'). That document will lay down agreements on such points as the objective, the duration and scope of the processing, the retention times and the security measures for the personal data.

  1. Processing personal data outside of the EU

Omniaretail will endeavour to process your data solely within the European Union by saving your data on a server located in the EU wherever possible. Sometimes this will not be possible, e.g. if we supply data to a university outside of the EU after obtaining your consent. 

When we enlist the services of data processing firms, we stipulate that they must save personal data on servers located in the EU. To the extent that this is not possible, we take the requisite measures to provide a suitable level of protection to ensure that your personal data is secure.

  1. Your rights with regard to personal data

You are entitled, under certain circumstances, to access any personal data processed by us or to have it corrected or deleted or restrict its processing. Sometimes you can also lodge an objection or request a transfer of your personal data. To submit a request to us in this respect, please contact us by sending an email to privacy@omniaretail.com. If in doubt about your identity, we are entitled to ask you to provide proof of your identity first.

Access and correction

If you wish to know whether we are processing your personal data or would like to amend your personal data, please get in touch with us. 

Erasure

Under certain circumstances, you are allowed to have personal data erased. We will assess whether it is possible to implement such a request: in some cases we will have to retain your personal data, e.g. to comply with a statutory obligation, to facilitate education or (as a one-off action) to see to it that you will no longer receive messages from us.

Restriction

You are entitled to contact us with a request to restrict the processing of your data if you think that your personal data is incorrect, the processing of it is unlawful, you require it for legal action or you have objected to it being processed.

Objection

if we process your personal data on the basis of a legitimate interest, then you can object to further use of your personal data on the grounds of your specific reasons.

Objection to receiving messages

If you no longer wish to receive email messages or any other electronic messages from us, then you can deregister for these by clicking on the unsubscribe button in an email message received from us. You can also deregister by contacting us. 

  1. How do we secure your personal data?

We have taken appropriate technical and organizational measures to prevent loss or unlawful processing of personal data. For example, your personal data can only be viewed by staff authorized to view it on the grounds of their role.

  1. How long do we keep your personal data?

We will not keep your personal data for longer than is necessary for the purposes for which we use it. We are required by law to keep some data for a certain period of time. Wherever possible, we will pseudonymize or anonymize your personal data to the fullest extent possible. 

  1. Questions and complaints

If you have any questions on the way in which we process your personal data, please let us know by sending an email to privacy@omniaretail.com. We will be happy to help.

You are also free to submit a complaint to the Data Protection Authority directly.



COOKIE POLICY

The website of Omnia uses cookies. The browser of a visitor receives them upon the visitation of our website. With the help of cookies, we can make the site function properly and see how visitors the website. Therefore, we can analyze what could be improved and enhance your experience. Cookies make sure that visitors don not have to supply the same information multiple times. The use of cookies can be disabled in your browser. Many websites however, including our own, will not work properly anymore.

Omnia uses the following cookies:

1. Google Analytics
With the Google Analytics cookies, we can see how visitors use the website. This is important because we are continuously striving to optimize our website. It is also possible for us to see from which website the visitors came. We are using the information exclusively statistically, to analyze how well the connections with other sites are leading to visits to our website. These cookies are derived from Google. More information on them can be found on:
http://www.google.com/policies/privacy/.

2. Social media
These cookies are used for connecting our site with various social networks such as Facebook, LinkedIn, and Twitter. Hereby you can share blog posts on our website with your social connections on these channels. We also like to keep our visitors up to date with new developments and insights. Therefore, there are also cookies from parties on this website, which enable us to display a message to you on social media channels such as those mentioned above. More information about these cookies can be found on the social media websites.’