Privacy Policy

Privacy statement

This Privacy Statement sets out how Omniaretail B.V. (hereinafter: ‘Omnia’ or ‘we’) processes your personal data which you provide to us or which we obtain through our website(s). This Privacy Statement was last amended on 4 January 2021. We may amend this Privacy Statement from time to time

 

1. About Omnia

Omnia is the data controller when processing your personal data within the meaning of the General Data Protection Regulation (‘GDPR’).

Omnia is located at Prins Bernhardplein 200-A3, 1097 JB Amsterdam.


2. Processing of your personal data

When using our website, you may leave personal data with us. Which personal data these are depends on the functionalities that you use via the website. Below, we explain for each functionality what personal data of yours we process and what those personal data are used for. We don’t ask for sensitive personal data. Make sure you don’t provide us with such data. We also don’t have the intention to process personal data of minors. We cannot verify whether a website visitor is under the age of 16. If you think we have processed personal data of someone under 16, please let us know via privacy@omniaretail.com and we will delete said data. 

Demo or contact request
You can directly request to be contacted by us or request a demo via the website. Onnia will then contact you to follow up on your request. Omnia requires certain personal data to be able to contact you. Omnia will process the following data:

  • First name and surname;
  • Telephone number;
  • Email address;
  • Company name;
  • When contacting you, Omnia might record the call
    only with your consent

Quote request
You can request a quote for Omnia services via the website. Onnia will then contact you to follow up on your request. Omnia requires certain personal data to be able to contact you and prepare a suitable quote. Omnia will process the following data:

  • First name and surname;
  • Job title;
  • Telephone number;
  • Email address;
  • Company name;
  • Company size;
  • Company assortment size;
  • When contacting you, Omnia might record the call
    only with your consent

Newsletter (Price Points)

You can subscribe to our bi-weekly newsletter on the website. Via our newsletter we provide you with pricing insights and fresh retail industry news without commercial spam! If you wish to subscribe to our newsletter, you are requested to provide the following data:

  • Name
  • Email address

We will store your email address to enable us to send you the newsletter. We will also record the date and time when you registered for the newsletter, because Omnia is required to be able to demonstrate that you subscribed yourself and that your data was not obtained in any other way.


There is an unsubscribe button at the bottom of every Price Points newsletter with which you can easily unsubscribe. As soon as you unsubscribe for the newsletter, your email address and the date and time when you subscribed will be removed from our database. From that time, you will no longer receive newsletters from Omnia. 


Job applications

To make it easier for you to apply for one of our job vacancies, we offer you the opportunity to submit your application directly via our website. This functionality is provided in collaboration with Recruitee. If you submit your application via the website, your data may therefore also be processed by Recruitee. Omnia and Recruitee have entered into written agreements to ensure that Recruitee processes your personal data in accordance with GDPR ruling.


Various personal data will be requested as part of your job application. Some of the fields to be completed in the job application form are optional and completing them is not mandatory. Other fields are mandatory because we require those personal data to assess your job application and to contact you. The personal data requested from you are:


  • First name and surname;
  • Telephone number;
  • Email address;
  • Curriculum Vitae;
  • job application letter (optional);
  • link to your website, portfolio or blog (optional)

Provided data will only be used for recruitment purposes. The personal data stated by you will be stored by Omnia for the duration of 1 year after the application procedure. At Omnia we want you to be in control of your personal data. You can request a data correction or request to be deleted from our database any time during or after your application procedure by sending an email to privacy@omniaretail.com

3. For what purposes do we process personal data?

Next to above specified purposes, we process personal data to provide our services and in order to comply with statutory obligations. More specifically, we process personal data for the following purposes:

  • to be able to call or email you to provide our services;
  • to inform you on changes in our products or services;
  • to analyze your website use to improve the website and to coordinate our products and services better with your needs;
  • to send newsletters, blog post and other marketing material;
  • to maintain a register of customer data and customer activity;
  • for marketing purposes;
  • administrative purposes and to collect payment;
  • to provide (more detailed) updates on current developments, conferences, seminars, etc.;
  • to compile user statistics;
  • for internal training and quality purposes;
  • for recruitment purposes;
  • to promote security of our websites; and
  • to improve our services.

We do not make decisions based solely on automated processing, including profiling.

4. Grounds for processing personal data

In order to be allowed to process your personal data, there must be a legitimate basis for doing so. In the case of Omniaretail this legitimate basis will be – depending on the type of personal data concerned – performance of an agreement, a legitimate interest that does not outweigh your privacy interests or consent. If you do not provide certain personal data, you may not be allowed to fully benefit from all website functionality.

Agreement 

We need to process personal data for the purposes of fulfilling certain contractual obligations. 

Legitimate interest

We have an interest in being in a position to carry out certain surveys and to send direct marketing messages or to contact you by phone. On the grounds of these interests, we will process your personal data unless your privacy interests outweigh our interests.

Consent

If none of the aforementioned bases for processing apply, then we will request your consent to process certain personal data. You are free to withdraw your consent at any time.

5. To whom does Omniaretail issue personal data?

In order to perform our services to you, we enlist the services of other parties to process personal data on our behalf. If we instruct a third party to process personal data on our behalf and we have and retain control over the processing, we will sign a written processing agreement with the third party concerned (the 'processor'). That document will lay down agreements on such points as the objective, the duration and scope of the processing, the retention times and the security measures for the personal data.

6. Processing personal data outside of the EU

Omniaretail will endeavour to process your data solely within the European Union by saving your data on a server located in the EU wherever possible. Sometimes this will not be possible, e.g. if we supply data to a university outside of the EU after obtaining your consent. 

When we enlist the services of data processing firms, we stipulate that they must save personal data on servers located in the EU. To the extent that this is not possible, we take the requisite measures to provide a suitable level of protection to ensure that your personal data is secure.

7. Your rights with regard to personal data

You are entitled, under certain circumstances, to access any personal data processed by us or to have it corrected or deleted or restrict its processing. Sometimes you can also lodge an objection or request a transfer of your personal data. To submit a request to us in this respect, please contact us by sending an email to privacy@omniaretail.com. If in doubt about your identity, we are entitled to ask you to provide proof of your identity first.

Access and correction

If you wish to know whether we are processing your personal data or would like to amend your personal data, please get in touch with us. 

Erasure

Under certain circumstances, you are allowed to have personal data erased. We will assess whether it is possible to implement such a request: in some cases we will have to retain your personal data, e.g. to comply with a statutory obligation, to facilitate education or (as a one-off action) to see to it that you will no longer receive messages from us.

Restriction

You are entitled to contact us with a request to restrict the processing of your data if you think that your personal data is incorrect, the processing of it is unlawful, you require it for legal action or you have objected to it being processed.

Objection

if we process your personal data on the basis of a legitimate interest, then you can object to further use of your personal data on the grounds of your specific reasons.

Objection to receiving messages

If you no longer wish to receive email messages or any other electronic messages from us, then you can deregister for these by clicking on the unsubscribe button in an email message received from us. You can also deregister by contacting us.

8. How do we secure your personal data? We have taken appropriate technical and organizational measures to prevent loss or unlawful processing of personal data. For example, your personal data can only be viewed by staff authorized to view it on the grounds of their role.

9. How long do we keep your personal data?

We will not keep your personal data for longer than is necessary for the purposes for which we use it. We are required by law to keep some data for a certain period of time. Wherever possible, we will pseudonymised or anonymize your personal data to the fullest extent possible.

10. Questions and complaints

If you have any questions on the way in which we process your personal data, please let us know by sending an email to privacy@omniaretail.com. We will be happy to help.

You are also free to submit a complaint to the Data Protection Authority directly.