What is your favourite quote?
“The difference between ordinary and extraordinary is that little extra.”
What is your top-3 favorite books or podcasts?
Never Split the Difference from Chris Voss, an former FBI hostage negotiator who offers you very helpful insights about negotiation you can use straight away in your daily life, for example debating what you want to get for dinner that night. Additionally, I always enjoy a good thriller like The Chalk Man from C.J. Tudor or the institute by Stephen King.
… and of course our own Omnia price points podcast!
What do you do at Omnia Retail?
As a junior consultant at Omnia I rotate between the different departments; Customer Service, Sales, Product and Customer Success. I am currently working within Customer Service helping our customers to get the most out of Omnia. I really enjoy working in this team - getting stuff done with a big smile is what I do best!
What is something people in your industry have to deal with that you want to fix?
Still relying on intensive software implementations instead of SaaS solutions. I see that a lot of e-commerce organizations still rely on manual work or introduce extensive pricing software. I feel that onboarding at Omnia, with the support we give, it’s a very smooth journey. We try to make the use of Omnia a daily habit instead of a difficult once in a while task.
What are your credentials/past experience, for working in your position?
Previously I worked in an agency specialized in digital transformations and recruitment, during this time I learned already a lot about tech and e-commerce which really empowers me in my work at Omnia. I have been fortunate to live abroad, completing an internship in New Zealand, my master’s degree in Sweden and my most recent experience working in Australia.
What do you like about working at Omnia Retail so far?
Everyday is different and challenging your problem solving skills. My colleagues are smart and driven to do their absolute best every day, which is highly motivating. There’s never a boring day at Omnia!
What are the values that drive you?
Passion, curiosity and eagerness to learn.
What do you enjoy doing when you are not working?
When I’m not working I really enjoy hiking in nature, with lack of in the Netherlands, you can often find me strolling through Utrecht listening to a podcast or an Audible book. I also love to connect with people, go to the cinema, travel and let my inner geek out and play video games.