Tommy Hackley

Company Role:
Junior Consultant 


What is your favourite quote?
“The more I learn, the more I realise how much I don’t know” 

What is your top-3 favorite books or podcasts?
My two favourite books come from my two favourite authors, they are The Executioner’s Song by Norman Mailer and The Brother Karamazov by Fyodr Dostoevsky. The first written with style and whit, contemplating questions of life, death and capital punishment. The second contemplates just about everything to do with human nature.
My favourite podcast is The Football Ramble - an English podcast about… football! Started by a few mates who liked football in a bedroom just over 10 years, the show has risen to the number one sports podcast in the UK. 

What do you do at Omnia Retail?

I’m a Junior Consultant enrolled in the Traineeship. I’m currently in my Sales rotation, having cut my teeth in Support. 

What is something people in your industry have to deal with that you want to fix?

Much of the work that is being done is very manual, which is time consuming and inefficient. It can be manually checking competitor prices, manually making changes to feeds connected to pricing solutions or just about anything else. This work is often repetitive and highly error prone. Moving towards as much automation as possible with these tasks is the holy grail, freeing individuals up to concentrate their efforts on more impactful work. 

What are your credentials/past experience, for working in your position?

Before joining Omnia I ran the family business - a coffee bar in Birmingham where I learned discipline, resilience, self-resolve and determination. Before that I studied law in London, during which time I was a mentor teaching debating in prisons and a legal representative for a South American Cleaner’s Association. Before that I studied Business in Manchester. 

What do you like about working at Omnia Retail so far?

I like ‘grafting’. Being in a scale up environment, there’s plenty of building and plenty of responsibility, which helps me thrive. I love being surrounded by my incredibly gifted teammates who inspire me everyday, who I can learn so much from and who drive me to be better.
I also like helping customers, whether that be with ad-hoc support issues that arise, in a more strategic setting or indeed with new potential customers. I like finding solutions to customers’ specific needs.

What are the values that drive you?
Integrity, accumulating Knowledge and Passion. 

What do you enjoy doing when you are not working?
My passions are sports and music, watching, listening and playing. Beyond that I love cooking, reading, trying new foods & drinks and having a laugh.