We're here to help you succeed

Product is important, but your success is what matters most. That’s why Omnia gives you a full team to help you succeed.

Your solutions team

From implementation to support, our team is here to help you at every step in the process.

Onboarding

Kick start your Omnia journey with a 90-day onboarding program. Right from the start, an Omnia onboarding manager and consultant will help you set up the platform, translate your commercial strategy into the tool, and answer any questions.

Customer success management

After implementation, your dedicated customer success manager will be around to help you monitor results, share relevant product developments, facilitate yearly strategy sessions, and conduct periodical business reviews.

Knowledge and strategy

With a combined 40+ years of retail pricing and marketing expertise in-house, we have a lot of knowledge to share. Our knowledge base, blogs, whitepapers, research, webinars, and events help you stay up to date and build the best strategies possible.

Customer service

We understand that our software will become part of your workflow, which is why we have a support team ready to help. If something happens, give us a call, send us an email, or ping us in the chat feature, and we’ll get back to you.

Partnerships

Omnia gives you the freedom and flexibility to execute any pricing or marketing strategy you wish. For advice on building the right strategy for your business, check out our Partners page to see who we trust with your pricing and marketing questions.