Price Points by Omnia Retail

In Omnia's Pricing Blog, our pricing experts cover all the latest trends, Omnia pricing events, customer insights and pricing strategies.

Best AI Pricing Software in 2026: Top Tools Compared

AI pricing software has moved well beyond automated repricing. The best platforms in 2026 combine real-time competitive data, demand-aware pricing logic, and agentic AI to help teams make faster, more confident...

AI pricing software has moved well beyond automated repricing. The best platforms in 2026 combine real-time competitive data, demand-aware pricing logic, and agentic AI to help teams make faster, more confident decisions without losing strategic control. For retailers, brands, and B2B companies evaluating options, the market has matured into clearly distinct tiers: tools built for monitoring, tools built for automation, and platforms built for end-to-end pricing intelligence. The gap between these tiers is now significant enough to make the right choice a meaningful commercial decision.

Read More Best AI Pricing Software in 2026: Top Tools Compared
Best AI Pricing Software in 2026: Top Tools Compared

When Shopping Agents Meet Pricing Agents: Your Guide to Agentic Commerce

Your customer just asked ChatGPT to find them the best coffee maker under $200. Within seconds, the AI scanned 47 products across 12 retailers, compared 2,300 reviews, checked current inventory levels, and presented...

Your customer just asked ChatGPT to find them the best coffee maker under $200. Within seconds, the AI scanned 47 products across 12 retailers, compared 2,300 reviews, checked current inventory levels, and presented three finalists with pros, cons, and a clear recommendation. Your dynamic pricing rule—the one that took three weeks to build and runs once daily at 2 AM? It never saw this coming. Welcome to agentic commerce, where AI agents shop for buyers while AI agents price for sellers. And if you think this sounds like science fiction, the data says otherwise: 4,400 people search for “agentic commerce” every month, and that number doubles every quarter. This isn’t a distant future scenario. Amazon’s Rufus is already helping millions of shoppers. Google’s Shopping AI compares products in real-time. And retail pricing strategies built for human shoppers? They’re about to become spectacularly obsolete.

Read More When Shopping Agents Meet Pricing Agents: Your Guide to Agentic Commerce
When Shopping Agents Meet Pricing Agents: Your Guide to Agentic Commerce

Best Dynamic Pricing Software in 2026: Selecting the Right Tool for Your Needs

Dynamic pricing software helps retailers react faster to market changes, protect margins, and stay competitive across digital and omnichannel environments. For teams searching for the best dynamic pricing software, the...

Dynamic pricing software helps retailers react faster to market changes, protect margins, and stay competitive across digital and omnichannel environments. For teams searching for the best dynamic pricing software, the strongest solutions go beyond simple repricing. They combine accurate competitor data, flexible pricing logic, explainable automation, and increasingly, AI-powered workflows that reduce manual dashboard work. In 2026, the category is no longer just about updating prices faster. It is about helping pricing teams understand what is happening in the market and act with confidence.

Read More Best Dynamic Pricing Software in 2026: Selecting the Right Tool for Your Needs
Best Dynamic Pricing Software in 2026: Selecting the Right Tool for Your Needs

Why Agentic Pricing Is the Future of Retail Strategy

Customer acquisition costs jumped 233% between 2015 and 2025, climbing from $24-28 to $78-82. For European retailers already operating on thin margins, this isn’t just a statistic—it’s a survival challenge that demands...

Customer acquisition costs jumped 233% between 2015 and 2025, climbing from $24-28 to $78-82. For European retailers already operating on thin margins, this isn’t just a statistic—it’s a survival challenge that demands smarter pricing decisions. While most pricing teams still spend up to 30% of their time gathering data instead of making strategic decisions, a new approach is emerging. Agentic pricing represents a fundamental shift from rule-based automation to intelligent analysis, offering pricing managers something they’ve never had before: a true analytical partner.

Read More Why Agentic Pricing Is the Future of Retail Strategy
Why Agentic Pricing Is the Future of Retail Strategy

AI-Powered Pricing Automation Software: Revolutionizing Retail Strategies

Pricing automation software is rapidly becoming a core capability for modern retailers and ecommerce brands. As markets become more dynamic, competitors adjust prices daily, and customers compare prices instantly across...

Pricing automation software is rapidly becoming a core capability for modern retailers and ecommerce brands. As markets become more dynamic, competitors adjust prices daily, and customers compare prices instantly across channels, manual pricing workflows are no longer sufficient. Retailers need a way to respond faster, maintain competitiveness, and protect margins without relying on constant manual intervention. This is where pricing automation software plays a critical role. It allows pricing teams to move from reactive, manual updates toward structured, scalable, and continuous pricing execution. In this guide, we explore what pricing automation software actually is, how it differs from traditional pricing workflows, and how modern platforms—especially those powered by AI pricing automation software—are reshaping retail pricing.

Read More AI-Powered Pricing Automation Software: Revolutionizing Retail Strategies
AI-Powered Pricing Automation Software: Revolutionizing Retail Strategies

Prime Day 2026: Pricing Data Review, and What Retailers Need to Know

45.5% of products actually increased in price during Prime Day 2025. That’s not a typo—nearly half of all “discounted” items cost more during Amazon’s biggest sales event than they did before it started. This finding...

45.5% of products actually increased in price during Prime Day 2025. That’s not a typo—nearly half of all “discounted” items cost more during Amazon’s biggest sales event than they did before it started. This finding from Omnia’s deep dive into Prime Day 2025 data reveals the sophisticated pricing game that European retailers need to understand as they prepare for Amazon Prime Day 2026. With Amazon shifting the event to an earlier date and extending promotional periods, the stakes have never been higher for category and pricing managers.

Read More Prime Day 2026: Pricing Data Review, and What Retailers Need to Know
Prime Day 2026: Pricing Data Review, and What Retailers Need to Know

How AI Retail Optimization Relates to AI Price Optimization and AI Dynamic Pricing

AI retail optimization is becoming a much broader and more strategic topic than many retailers initially expect. It does not refer to one isolated capability, and it is not limited to pricing alone. Instead, AI retail...

AI retail optimization is becoming a much broader and more strategic topic than many retailers initially expect. It does not refer to one isolated capability, and it is not limited to pricing alone. Instead, AI retail optimization is about using AI to improve how retailers respond to market changes, protect margins, improve commercial decision-making, and operate more efficiently across categories, channels, and assortments. In practice, pricing is often where this becomes most visible first, because pricing sits at the intersection of competitiveness, profitability, and speed. That is why retailers exploring AI retail optimization often end up focusing on pricing use cases such as AI pricing optimization, retail pricing optimization, and AI price optimization. These are not separate from the broader optimization challenge. They are some of the clearest places where AI already creates measurable value. In this guide, we explain what AI retail optimization actually means, how it differs from more traditional retail decision-making, and why conversational tools like Omnia Agent are changing how retailers translate data into action.

Read More How AI Retail Optimization Relates to AI Price Optimization and AI Dynamic Pricing
How AI Retail Optimization Relates to AI Price Optimization and AI Dynamic Pricing

Is Agentic Pricing Just a Chatbot? (And Other Common Confusions)

Three questions we hear constantly: “Is this just ChatGPT for pricing?” “Does ‘agentic’ mean it prices autonomously without human input?” “How is this different from the AI pricing tool we already use?” Let’s clear up...

Three questions we hear constantly: “Is this just ChatGPT for pricing?” “Does ‘agentic’ mean it prices autonomously without human input?” “How is this different from the AI pricing tool we already use?” Let’s clear up the confusion. The term “agentic AI” is everywhere right now, and like most buzzwords in tech, it’s being used to describe everything from simple chatbots to genuinely sophisticated systems. For pricing managers trying to separate signal from noise, that’s frustrating. Here’s what agentic pricing actually is, and what it definitely isn’t.

Read More Is Agentic Pricing Just a Chatbot? (And Other Common Confusions)
Is Agentic Pricing Just a Chatbot? (And Other Common Confusions)

AI Price Optimization: A Complete Guide to Smarter, Data-Driven Pricing at Scale

AI price optimization is quickly becoming one of the most important capabilities in modern retail and direct-to-consumer pricing. Competitors change prices daily, marketplaces increase transparency, and pricing teams...

AI price optimization is quickly becoming one of the most important capabilities in modern retail and direct-to-consumer pricing. Competitors change prices daily, marketplaces increase transparency, and pricing teams are expected to protect margins without losing competitiveness. In that environment, static rules and occasional price reviews are no longer enough. This is why more retailers and brands are investing in AI price optimization to make faster, smarter, and more scalable pricing decisions. But the category is evolving. What used to be a rule-based or dashboard-heavy process is becoming a more intelligent and conversational workflow. Instead of only relying on spreadsheets, pricing teams can now combine AI pricing optimization, structured market data, and conversational interfaces to understand what is happening, why it matters, and what to do next. In this guide, we explain what AI price optimization actually means, how it differs from traditional pricing approaches, and why Omnia Agent is changing how pricing teams optimize prices in practice.

Read More AI Price Optimization: A Complete Guide to Smarter, Data-Driven Pricing at Scale
AI Price Optimization: A Complete Guide to Smarter, Data-Driven Pricing at Scale

AI Pricing Analytics Software: From Dashboards to AI-Driven Pricing Intelligence

Pricing has become one of the most data-intensive functions in retail and direct-to-consumer commerce. Competitors change prices daily, marketplaces increase price transparency, and internal stakeholders expect faster,...

Pricing has become one of the most data-intensive functions in retail and direct-to-consumer commerce. Competitors change prices daily, marketplaces increase price transparency, and internal stakeholders expect faster, more confident decisions across thousands of SKUs. In that environment, spreadsheets and static dashboards are no longer enough. This is why more retailers and brands are actively searching for AI pricing analytics software that can do more than visualize data. Modern AI pricing analytics software helps teams monitor price movements, understand competitor behavior, evaluate price position, and connect market changes to commercial decisions faster and with more context. But the category is evolving quickly. What used to be a reporting layer is becoming a strategic intelligence layer. Instead of only showing charts, the newest platforms combine AI pricing analytics, pricing analytics, and conversational interfaces that help pricing teams understand what is happening and what to do next. In this guide, we explain what AI pricing analytics software actually does, how it has evolved from traditional pricing analysis to AI-powered pricing intelligence, and why conversational AI is changing how pricing teams work. We also show how the Omnia Agent turns pricing analytics from a dashboard exercise into a faster, more strategic workflow.

Read More AI Pricing Analytics Software: From Dashboards to AI-Driven Pricing Intelligence
AI Pricing Analytics Software: From Dashboards to AI-Driven Pricing Intelligence

How Agentic Pricing Software Changes the Day-To-Day for Retail Pricing Teams

It’s Monday morning, and you’re staring at three different dashboards trying to figure out why your match rate dropped 5% last week. Your competitor analysis spreadsheet has 47 tabs. The pricing team meeting starts in...

It’s Monday morning, and you’re staring at three different dashboards trying to figure out why your match rate dropped 5% last week. Your competitor analysis spreadsheet has 47 tabs. The pricing team meeting starts in 20 minutes, and you still don’t have a clear answer about whether that new promotion strategy is actually working. Sound familiar? This scenario plays out in pricing departments across retail every single day. While customer acquisition costs have tripled from $24-28 in 2015 to $78-82 in 2025, a staggering 233% increase, pricing managers are drowning in data but starving for insights. The solution isn’t more dashboards or faster spreadsheets. It’s a fundamental shift to agentic pricing.

Read More How Agentic Pricing Software Changes the Day-To-Day for Retail Pricing Teams
How Agentic Pricing Software Changes the Day-To-Day for Retail Pricing Teams

How to Choose the Best AI Price Comparison Tools

Traditional price monitoring tools were built around dashboards. Pricing managers would log in, filter competitor data, export reports, and manually interpret what was happening in the market. While these dashboards...

Traditional price monitoring tools were built around dashboards. Pricing managers would log in, filter competitor data, export reports, and manually interpret what was happening in the market. While these dashboards provided useful information, they also created a significant operational burden for pricing teams. In many organizations, analysts spend hours navigating charts, exporting spreadsheets, and comparing datasets before identifying a meaningful insight.

Read More How to Choose the Best AI Price Comparison Tools
How to Choose the Best AI Price Comparison Tools

AI Dynamic Pricing: The Future of AI-Driven Retail and DTC Pricing

Retail pricing has changed. Markets move in hours, not weeks. Competitors update faster, marketplaces amplify transparency, and pricing teams are expected to protect margin while staying competitive across thousands (or...

Retail pricing has changed. Markets move in hours, not weeks. Competitors update faster, marketplaces amplify transparency, and pricing teams are expected to protect margin while staying competitive across thousands (or millions) of SKUs. That’s where AI Dynamic Pricing Software and AI Pricing Software come in: not as a buzzword, but as the operational layer that turns market signals into controlled pricing decisions at scale. This article combines the most useful parts of three core topics—dynamic pricing foundations, how AI changes pricing execution, and what "agentic" pricing means in practice—into one updated, non-generic guide. You’ll learn what AI dynamic pricing actually is, why it matters, how it works, and how pricing teams implement it without losing transparency or control.

Read More AI Dynamic Pricing: The Future of AI-Driven Retail and DTC Pricing
AI Dynamic Pricing: The Future of AI-Driven Retail and DTC Pricing

Agentic Pricing Explained: The Next Generation of AI Pricing Software

From Automation to Intelligence: The Real Meaning of Agentic Pricing In our previous article on Agentic Pricing for Retail, we introduced Agentic Pricing as the next evolution of AI pricing software. We explained how...

From Automation to Intelligence: The Real Meaning of Agentic Pricing In our previous article on Agentic Pricing for Retail, we introduced Agentic Pricing as the next evolution of AI pricing software. We explained how adding a natural language intelligence layer to structured pricing logic changes how teams interact with data.

Read More Agentic Pricing Explained: The Next Generation of AI Pricing Software
Agentic Pricing Explained: The Next Generation of AI Pricing Software

Retail Trends for 2026: A Look Into the Retail Crystal Ball

The retail industry in 2026 looks fundamentally different from even just two years ago. Pricing used to be a quarterly exercise: spreadsheet analysis, competitive positioning, maybe some seasonal adjustments. Now it's a...

The retail industry in 2026 looks fundamentally different from even just two years ago. Pricing used to be a quarterly exercise: spreadsheet analysis, competitive positioning, maybe some seasonal adjustments. Now it's a real-time discipline, powered by predictive intelligence and shaped by consumer expectations that shift faster every year. The retailers and DTC brands winning right now treat pricing as a strategic capability rather than a reactive tactic. Deloitte's 2026 Retail Industry Outlook found that nearly all retail executives expect higher costs in 2026, yet most anticipate margin increases anyway. The math seems impossible until you look at how they're achieving it: precision pricing strategies that balance profitability with customer trust. Let's look into the retail crystal ball and see what the new year has in store for e-commerce. What the 2025 Holiday Season Tells Us About 2026 The 2025 holiday season was a preview of where retail is heading. Black Friday 2025 saw $79 billion in global online sales, up about 6% year over year. Shopify merchants alone generated $14.6 billion over the four-day period, a 27% increase from 2024. But the headline numbers don't tell the full story. What's interesting is how people shopped. In-store traffic in the US declined by 3.6% compared to 2024, but consumers aren't abandoning physical retail; they're just approaching it differently. "The era of the impulse holiday spree is ending," RetailNext's global manager of advanced analytics told Forbes. "Consumers are in control, and they're treating Black Friday as one data point in a much longer hunt for value." Salesforce found that online discount rates remained flat year-over-year, with average discounts peaking at just 28% in the US and 27% globally. Retailers are becoming more strategic about where and when they discount. Coach is a telling example. The brand has "deliberately moved away from deep discounting over the past several years." It's a bet on brand equity over short-term volume. In Europe, the holiday season showed a different pattern. In Western Europe, Black Friday saw Computers and Gaming outperform Consumer Electronics, driven by replacement cycles as consumers upgraded pandemic-era devices and responded to the end of Windows 10 support. "Is This Worth My Money?" The Value-Seeking Consumer If the past few years taught retailers anything, it's that consumers have permanently recalibrated their understanding of value. What started as inflation-driven belt-tightening has evolved into something more structural. 81% of European shoppers say inflation is changing how they buy. 31% have switched to more affordable brands, and 21% wait for sales or discounts before shopping at all. Nearly seven in 10 retail executives agree that value-seeking behaviours represent a structural change within the industry. But value doesn't just mean "cheap." As much as 40% of consumer perceptions of a brand's value stems from factors other than price: quality, customer service, checkout experience, and loyalty programmes all factor into whether a customer perceives your pricing as fair. Why Almost Every Brand Is Moving Upmarket Here's a trend that might seem counterintuitive during cost-conscious times: brands across every segment are raising prices and moving upmarket. The BoF-McKinsey State of Fashion 2026 report documents this shift in detail. Value brands like Bershka and H&M have reduced the share of SKUs in their lowest price tiers in the UK by 15 to 25% between 2023 and 2025. Mid-market players are tapping into growing demand for "affordable aspiration." And premium brands are seizing white space created by luxury price increases, which rose 61% on average between 2019 and 2025. What's driving this? Two forces are pushing brands toward premium positioning From below: Ultra-low-cost rivals like Shein and Temu have made competing on price nearly impossible. When Shein faced tariff increases that pushed certain item prices up 377%, Inditex responded not by matching prices, but by reviving its budget brand Lefties as a direct competitor with the advantage of physical stores. From above: Luxury brands have raised prices so aggressively that aspirational consumers are opting to spend their disposable income elsewhere. On Running is a masterclass in premium positioning. The Swiss footwear brand reported record Q3 2025 results: 794 million Swiss francs in revenue, up 25% year over year. While competitors rely on discounting, On maintains $180 average selling price compared to Hoka's $160, earning 65.7% gross margins versus the industry average of 45-50%. "We want to separate ourselves even more from our competitors, so we are in the position to increase prices and we will do this," co-CEO Caspar Coppetti said on an earnings call. That confidence comes from deliberate brand building over years. Even luxury houses are expanding into new categories: Loro Piana launched a dedicated ski capsule collection for Fall/Winter 2025-26, featuring technical innovations like Techno Bi-Stretch 3L Storm fabric made from yarn derived from coffee waste. It's luxury performance wear, priced accordingly, for a market segment that didn't exist a decade ago. Can't Spell Retail Without AI: Agentic AI Changes Everything In 2026, the conversation around AI in retail has shifted. It's no longer about whether to adopt AI-powered pricing. It's about understanding what separates the tools that deliver results from those that don't. Deloitte's 2026 Retail Outlook found that 68% of retail executives expect to deploy agentic AI for key operational and enterprise activities within 12 to 24 months. But what actually makes agentic AI different from the AI tools retailers have experimented with for years? From assistive to autonomous Traditional AI in retail has been assistive: chatbots that answer questions, recommendation engines that suggest products, and analytics dashboards that surface insights for humans to act on. These tools wait for instructions. They respond to prompts. They require someone to interpret results and decide what to do next. Agentic AI operates differently. These systems combine three capabilities that earlier AI lacked: memory (retaining context across interactions), reasoning (evaluating options against goals), and tool use (taking actions in external systems). Instead of surfacing an insight and waiting, an agentic system can detect a problem, evaluate possible responses, execute a solution, and learn from the outcome. The difference matters. McKinsey research suggests that merchants using agentic AI could reclaim up to 40% of their time currently spent on reporting and execution. That's not because the AI generates better reports. It's because the AI handles the entire loop: monitoring data, identifying what needs attention, and acting on it within predefined guardrails. Consumer-facing agents are already here On the consumer side, agentic commerce is moving fast. Salesforce reported that $14.2 billion in global online sales on Black Friday were driven by AI agents. Shoppers are using ChatGPT, Claude, Perplexity, and other tools to research products, compare prices, find discounts, and get gift recommendations. The major platforms are racing to own this layer. In 2025, OpenAI partnered with Walmart, Target, Instacart, and DoorDash to let shoppers complete purchases within ChatGPT. Amazon released "Buy For Me," an agentic tool that lets consumers shop other retailers without leaving Amazon's app. Google rolled out agentic checkout options. Perplexity partnered with PayPal just before Black Friday. What makes these agents different from a search engine? They don't just return results. They evaluate options against your criteria, remember your preferences, and can complete transactions on your behalf. As one retail analyst put it: "AI bots aren't looking at display ads. They're looking at the inherent quality and metadata of the product, including its price." What agentic AI means for pricing teams The same principles that make consumer agents powerful apply to the operational side of retail. Instead of pricing analysts pulling reports, spotting anomalies, building recommendations, and waiting for approval cycles, agentic systems can compress that entire workflow. A few examples of what this looks like in practice: Continuous monitoring without dashboards. Rather than checking competitor prices on a schedule, agentic systems watch for meaningful changes and surface only what requires attention. A competitor undercutting you on a key SKU, a pricing anomaly across channels, an opportunity in a category where you have margin room: the system flags these proactively instead of burying them in a weekly report. Execution within guardrails. The most useful agentic pricing systems don't require human approval for every change. They operate within defined parameters (floor prices, ceiling prices, margin thresholds, competitive positioning rules) and adjust automatically when conditions warrant. Humans set strategy; the system handles execution. Explainability built in. Unlike black-box algorithms, well-designed agentic systems can show exactly why a price changed: which rule triggered, what data informed the decision, and what the expected impact is. This matters for internal alignment (pricing, category, and finance teams seeing the same logic) and increasingly for regulatory compliance. Omnia Agent is built on these principles. It monitors pricing data continuously, surfaces insights through a conversational interface, and operates within transparent guardrails that pricing teams define. When a price changes, the reasoning is visible: what triggered it, which rules applied, and what outcome is expected. It's not a bolt-on AI feature. It's how pricing software s The Profitability vs. Competitiveness Tightrope The tension between maximising profitability and remaining competitive has never been sharper. Amazon prices rose 5.7% through September 2025, while Target and Walmart prices increased just 1.7% each. The disparity stems largely from Amazon's reliance on third-party sellers, who face sharper impacts from tariffs and have fewer tools to absorb costs. Target has been particularly vocal about its strategy. The company held prices steady on back-to-school items like crayons, notebooks, and folders from 2024 to 2025, positioning itself as a value leader while selectively raising prices elsewhere. Walmart took a similar approach, noting it has permanently lowered prices on 2,000 items since February. In Europe, Carrefour announced a €1.2 billion savings plan to fund price cuts and preserve competitiveness, demonstrating how major grocers are prioritising strategic price investments even as margins compress. Major retailers are employing sophisticated portfolio approaches to pricing. Deloitte's research shows that 73% of retailers plan to gradually adjust retail prices upward in 2026, while 72% intend to shift their product mix toward higher-margin or value-added items. These tactics work together with dynamic pricing capabilities to protect profitability without alienating customers through sudden, dramatic price increases. Precision matters more than ever. Blanket pricing strategies that treat all products the same are not meeting market needs effectively. Some items can command higher margins because of brand equity, unique features, or timing. Others require aggressive positioning to drive volume and market share. What This Means for Your Pricing Strategy Looking at the landscape of 2026, several strategic imperatives emerge for pricing teams. Invest in predictive capabilities. The gap between retailers with sophisticated pricing intelligence and those relying on manual processes is widening. Predictive analytics, elasticity modelling, and AI-powered forecasting are no longer nice-to-have features. Think holistically about value. Price is one component of how customers perceive value. Experience, service, product quality, and convenience all factor into the equation. Automate at scale. Manual pricing processes can't keep pace with market dynamics in 2026. Automation frees teams to focus on strategy while ensuring prices remain competitive and optimised in real time. Forecasts suggest more than 70% of European retailers may operate with real-time automated pricing by the end of 2026. Prepare for agentic commerce. When AI agents are influencing purchasing decisions, your product data, pricing logic, and transparency become critical competitive advantages. Build ethical frameworks. As AI capabilities expand, so does regulatory scrutiny. New York now requires businesses to disclose when they use personal data to deliver individualised pricing. European regulators are expanding rules to cover dynamic marketplace pricing. Retailers who build transparent, ethical pricing practices now will avoid compliance issues later. Test and iterate constantly. The market moves too fast for annual pricing reviews. Modern pricing strategies require continuous testing, monitoring, and adjustment. The retailers thriving in 2026 aren't necessarily those with the biggest budgets or the most SKUs. They're the ones who have embraced pricing as a dynamic, strategic discipline powered by technology and guided by customer insight. As costs rise and competition intensifies, precision in pricing becomes the difference between profitable growth and margin erosion.

Read More Retail Trends for 2026: A Look Into the Retail Crystal Ball
Retail Trends for 2026: A Look Into the Retail Crystal Ball

The Future of Pricing Is Agentic. And Today, It Begins

Bringing Some Breakthrough News It has been tough to keep quiet over the past months as the Omnia team has been excited about the technology breakthrough we have achieved. Today, we are ready to formally launch and...

Bringing Some Breakthrough News It has been tough to keep quiet over the past months as the Omnia team has been excited about the technology breakthrough we have achieved. Today, we are ready to formally launch and announce it. In the past months, we have embraced the rapid advances in AI technology and added a natural language interface to our software: the Omnia Agent. The strict logic of the Omnia platform and its large database of historical pricing data, combined with the latest AI technology, unlock this new, easy-to-use, and powerful Agentic Pricing Platform. Introducing the Omnia Agent The Omnia platform will continue to do what it is best at: give you high-quality competitor pricing insights, and execute your pricing strategy. The added Omnia Agent will become your best-ever and fastest-ever pricing and assortment advisor, working seamlessly alongside you to reach your commercial objectives. Every pricing team knows the feeling. Spending hours every week answering the same questions, digging through dashboards, exporting data, and double-checking assumptions. Knowing the answer is in the data somewhere, but not knowing where to start. Or simply not having the time to look at everything you should be looking at. That is why we built the Omnia Agent. The beta version is live today, lets you ask pricing and market questions in natural language, just as you would ask a pricing analyst. The Agent combines deep pricing knowledge with direct access to your data and market data to run the analysis for you and return clear, plain language answers. Where helpful, those answers are supported by tailored visualisations directly in the chat. This is not about replacing dashboards with a chat box. It is about removing the manual work, the guesswork, and the time pressure, so you can get to solid pricing insights in seconds rather than hours. Here are a few examples of questions that could be answered by the Omnia Agent: Which competitors show a significant change in price positioning over the past month compared to before? Which of my categories or brands are seeing the biggest shifts in competitiveness? Give me an analysis of competitor behavior change for category laptops in the past 3 months What categories could I increase my margin on? We believe that market insights delivered this way will be easier to grasp for most users than using dashboards. Also, while we believe dashboards will always have a role for key insights that our users want to frequently evaluate, market insights via the Omnia Agent provide unlimited flexibility: as long as the data points for your question live somewhere in the market insights database, Omnia Agent will answer the question you have. Best of Both Worlds Pricing technology historically either followed a rule-based system or an algorithmic optimization approach. Rule-based systems require substantial management effort in setup and refinement. They then provide pricing managers with a clear understanding of “what’s running” and strong flexibility and control over pricing execution. Algorithmic optimization systems offer simplicity and are more hands-off as they largely run and optimize towards the objectives you set. Yet the resulting black box outcomes and lack of control can give undesired outcomes or discomfort, and the actual performance often is worse than that of rule-based systems. The Omnia platform with the new Omnia Agent is a classic best of both worlds solution: offering the business logic and flexibility of rule-based systems, with the intelligence and proactivity of algorithmic optimisation. As a user, you will gain higher quality insights, realise substantial time savings but keep full transparency on each recommendation, meaning you stay in control of your pricing. Shaping the Future of Pricing As we take this first step into the agentic era, our mission remains unchanged: We give retailers, brands, and their teams Superpowers by unleashing the full potential of pricing through market data, insights, and automation. But the way we achieve that mission will evolve faster than ever before. Agentic technology opens a path toward pricing systems that are not just tools but teammates. Systems that understand your goals, proactively help you reach them, and explain every decision along the way. The basis of pricing is having the best data combined with the intelligence to spot patterns in the data. However, the true differentiator is translating intelligence into real-world impact - clearly, transparently, and in a way that elevates every member of the commercial team. With the Omnia Agent, we are building that future deliberately, step by step, in close collaboration with our customers. This launch is more than a product milestone. It is a re-commitment to the values that have guided Omnia from the start: transparency, flexibility, and a relentless focus on enabling better decisions. Agentic pricing amplifies all of these. It brings us closer to a world where pricing becomes not just faster or smarter, but fundamentally more strategic. Where teams can spend less time searching and configuring, and more time steering the business. We Invite You to Jump Right In For all our loyal customers, I hope you will dive straight in and try out the Omnia Agent still today. You will be surprised with the ease of use and the speed and power of the insights. We look forward to hearing from you! If you are not yet an Omnia customer, today is a great day to join. Do reach out for a demo, we are convinced you will soon share our excitement! The future of pricing is agentic — and today, it begins. Sander Roose Founder & CEO, Omnia Retail

Read More The Future of Pricing Is Agentic. And Today, It Begins
The Future of Pricing Is Agentic. And Today, It Begins

Best Pricing Software for Retail

Pricing software helps retailers in 2026 react to market changes in real time, protect margins, and stay competitive across online and offline channels. For teams searching for the best dynamic pricing tools for retail,...

Pricing software helps retailers in 2026 react to market changes in real time, protect margins, and stay competitive across online and offline channels. For teams searching for the best dynamic pricing tools for retail, the strongest solutions combine accurate market data, explainable pricing logic, and fast automation so pricing teams can act with confidence instead of relying on static rules or blanket discounts. This overview evaluates five well-known dynamic pricing solutions for retail pricing strategies: Omnia Retail, Competera, Wiser, Quicklizard, and Prisync, through the lens of speed to value, data quality, transparency, omnichannel readiness, and scalability for enterprise retailers. What Great Retail Pricing Software Looks Like The best pricing software for retail makes pricing decisions faster, clearer, and easier to govern: from ingesting ERP, POS, and PIM data to collecting competitor prices and executing updates across webshops, marketplaces, and physical stores. If your goal is pricing software for multi-channel retail operational efficiency, the platform must connect data, logic, and execution without creating operational overhead for the pricing team. Transparency and control are critical for enterprise retailers. Pricing teams need to understand why prices move, not just see the output. Strong dynamic pricing platforms support flexible pricing cadences (hourly for fast movers, daily or weekly for long-tail assortments), near real-time imports, and rules that incorporate cost, stock, promotions, and competitive signals—so prices always reflect the latest market reality. Omnia Retail leads here with a transparent decision-tree approach, rapid onboarding, and in-house competitor data collection across marketplaces, price comparison engines, and retailer domains. Competera, Wiser, Quicklizard, and Prisync each bring useful capabilities, but differ in explainability, data ownership, omnichannel execution, and readiness for enterprise retail pricing operations.

Read More Best Pricing Software for Retail
Best Pricing Software for Retail

Drive Black Friday Sales: Competitive Pricing for DTC Brands

As we pointed out in our last research post on Black Friday pricing data analysis, the Direct-to-Consumer (DTC) market has fundamentally transformed. What was once considered a niche strategy has become the primary...

As we pointed out in our last research post on Black Friday pricing data analysis, the Direct-to-Consumer (DTC) market has fundamentally transformed. What was once considered a niche strategy has become the primary sales channel for many brands. But with the growth of the DTC segment comes increased competitive pressure, especially during peak periods like Black Friday. The critical question is: How do you maintain oversight of your competitors while making data-driven pricing decisions in real-time? With advanced tools like Omnia pricing software, DTC brands can automate price monitoring and market analysis, apply sophisticated competitive pricing strategies, and react to real-time changes across multiple markets. This combination of insight and execution ensures your pricing strategies deliver maximum impact in an increasingly competitive landscape.

Read More Drive Black Friday Sales: Competitive Pricing for DTC Brands
Drive Black Friday Sales: Competitive Pricing for DTC Brands

Maximising Black Friday Impact: Strategic Pricing for E-commerce Retail

Black Friday is one of the most important events in the e-commerce calendar. It is a period when consumer spending surges and competition intensifies. For e-commerce retailers and D2C brands of all sizes, from...

Black Friday is one of the most important events in the e-commerce calendar. It is a period when consumer spending surges and competition intensifies. For e-commerce retailers and D2C brands of all sizes, from enterprise to SMB, early and data-driven Black Friday pricing preparation is essential to protect margins and capture market share. With advanced tools like Omnia pricing software, retailers can automate price monitoring and market monitoring, apply sophisticated rules, and react to real-time changes in the market. This combination of insight and execution ensures that your pricing strategies deliver maximum impact during the most competitive sales period of the year.

Read More Maximising Black Friday Impact: Strategic Pricing for E-commerce Retail
Maximising Black Friday Impact: Strategic Pricing for E-commerce Retail

The DTC Strategy Guide: Building Profitable Channels Without Price Erosion

Direct-to-consumer (DTC) brands have revolutionized retail by offering unparalleled control over customer experience, pricing, and brand narrative. However, for established brands with existing wholesale and retail...

Direct-to-consumer (DTC) brands have revolutionized retail by offering unparalleled control over customer experience, pricing, and brand narrative. However, for established brands with existing wholesale and retail networks, the transition to DTC presents both tremendous opportunities and significant risks. The key challenge: how do you unlock DTC profitability without triggering price erosion or damaging crucial retailer relationships? This comprehensive roadmap explores the strategic framework for navigating DTC transitions successfully, based on real-world insights from enterprise brands and proven methodologies for preventing channel conflict while building sustainable, profitable DTC businesses.

Read More The DTC Strategy Guide: Building Profitable Channels Without Price Erosion
The DTC Strategy Guide: Building Profitable Channels Without Price Erosion

Best Pricing Software for DTC Brands

Pricing software helps Direct-to-Consumer (DTC) brands update prices proactively, protect margins, and stay competitive without blanket discounts. The best platforms combine reliable data inputs, transparent price...

Pricing software helps Direct-to-Consumer (DTC) brands update prices proactively, protect margins, and stay competitive without blanket discounts. The best platforms combine reliable data inputs, transparent price logic, and fast automation so teams can act with confidence, not guesswork. This overview evaluates five well-known solutions for DTC brands: Omnia Retail, Competera, Wiser, Quicklizard, and Prisync; through the lens of speed to value, data quality, control vs. black-box approaches, and scalability. What Great DTC Pricing Software Looks Like Modern DTC pricing software should make your pricing faster, clearer, and more controllable: from ingesting ERP/PIM data to collecting competitor signals and executing price changes across channels. Transparency and control matter: if your engine is a black box, you lose the ability to explain or adjust decisions. Large DTC brands also need flexible scheduling (hourly for fast-movers, weekly for long-tail), and near real-time imports to ensure prices reflect the latest cost, stock, and promo data. Omnia Retail leads here with a transparent decision-tree approach, fast onboarding (often ROI inside the first term), and in-house competitor data collection across marketplaces and comparison engines. Competera, Wiser, Quicklizard, and Prisync each bring useful capabilities, but vary in transparency, data ownership, and enterprise readiness. Electronics brands have a unique pricing problem: prices move fast, margins are thin, and the market is brutally transparent. If you sell headphones, TVs, laptops, gaming, or smart home devices, you’re not just competing with one store—you’re competing with marketplaces, resellers, grey-market listings, and rapid promo cycles. That’s why the best dynamic pricing software for electronics brands needs to do more than “match competitors.” It must protect margin with hard guardrails, react to market shifts in near real time, and still keep pricing decisions explainable for teams who need to justify changes internally. In practice, top-performing electronics brands use dynamic pricing to win on hero SKUs (where share matters), protect margin on long-tail items (where price sensitivity is lower), and handle life-cycle pricing from launch to clearance without constant manual firefighting.

Read More Best Pricing Software for DTC Brands
Best Pricing Software for DTC Brands

Prime Day 2025: Pricing Data Review & Competitor Analysis

Amazon's Prime Day 2025 concluded last week, marking its longest duration yet, spanning four days from July 8 to July 11. The extended event was positioned by Amazon as another record-breaking success, with early...

Amazon's Prime Day 2025 concluded last week, marking its longest duration yet, spanning four days from July 8 to July 11. The extended event was positioned by Amazon as another record-breaking success, with early industry reports acknowledging its expanded sales footprint. However, for pricing teams and retail analysts, the true measure of Prime Day's impact extends beyond initial headlines. This year's event prompts a deeper inquiry into the actual efficacy of advertised deals, the strategic pricing maneuvers employed by Amazon, the reactive dynamics among European competitors, and the growing legal scrutiny facing promotional pricing practices. This post will dissect these key points to provide a more comprehensive understanding of Prime Day 2025's impact on retailers.

Read More Prime Day 2025: Pricing Data Review & Competitor Analysis
Prime Day 2025: Pricing Data Review & Competitor Analysis

How Tariffs Shape Consumer Behavior and Brand Loyalty

Economic headwinds are nothing new in retail, and like past crises, they’re pushing retailers and brands to recalibrate pricing strategies. Today’s market shifts, driven by imposed tariffs, go beyond cost absorption,...

Economic headwinds are nothing new in retail, and like past crises, they’re pushing retailers and brands to recalibrate pricing strategies. Today’s market shifts, driven by imposed tariffs, go beyond cost absorption, signaling deeper changes in consumer psychology and calling for strategic pricing that protects both margins and market share. Tariffs are changing how consumers spend, but not in the same way across the board. While some delay non-essential purchases, others continue investing in small luxuries and wellness. Consumer behavior is shifting, brand loyalty is under pressure, and the key for retailers lies in understanding these nuances and responding with transparency and pricing precision.

Read More How Tariffs Shape Consumer Behavior and Brand Loyalty
How Tariffs Shape Consumer Behavior and Brand Loyalty

How to Buy Pricing Software: A Guide for Retailers and Brands

In theory, buying pricing software should be straightforward: you define your requirements, compare a few platforms, and choose the one that suits your needs. In practice, however, the process tends to unfold quite...

In theory, buying pricing software should be straightforward: you define your requirements, compare a few platforms, and choose the one that suits your needs. In practice, however, the process tends to unfold quite differently. What starts as a clear objective quickly becomes a marathon of internal meetings, overlapping stakeholder priorities, vendor pitches that blur together, and spreadsheets that never seem to tell the full story. If you're in the middle of this process or about to start, this guide is for you. We’ve gathered the key steps, questions, and realities pricing and category managers face when selecting a solution. Whether you’re replacing legacy tools, scaling pricing operations, or building a business case for the first time, the goal is the same: make a confident, informed decision without wasting time or getting lost in the process. Let’s start with the biggest friction point most teams face.

Read More How to Buy Pricing Software: A Guide for Retailers and Brands
How to Buy Pricing Software: A Guide for Retailers and Brands

How to Set Up a Request for Proposal (RFP) for Dynamic Pricing Software

How you price your products defines how you compete. Dynamic pricing software gives you the tools to move with the market and react to shifts in supply, demand, and competition. But before you get there, you need the...

How you price your products defines how you compete. Dynamic pricing software gives you the tools to move with the market and react to shifts in supply, demand, and competition. But before you get there, you need the right setup. That starts with a clear, well-written RFP. An RFP gives shape to your pricing goals. It helps you define what matters, align internally, and filter out solutions that won’t scale. It saves time in the long run and leads to stronger conversations with vendors. At Omnia Retail, we’ve spent over a decade helping companies roll out dynamic pricing at scale. This guide shares what we’ve learned about writing an RFP that leads to better outcomes, from vendor selection to long-term success.

Read More How to Set Up a Request for Proposal (RFP) for Dynamic Pricing Software
How to Set Up a Request for Proposal (RFP) for Dynamic Pricing Software

Marketplace Pricing Secrets: Should You Use Different Prices on Amazon vs eBay?

Pricing on online marketplaces plays a vital role in e-commerce success. Online marketplaces now make up 62% of all online purchases. Retailers who sell on multiple platforms earn 190% more revenue than those selling on...

Pricing on online marketplaces plays a vital role in e-commerce success. Online marketplaces now make up 62% of all online purchases. Retailers who sell on multiple platforms earn 190% more revenue than those selling on a single channel. These numbers show the massive potential of a smart marketplace strategy. Setting the right prices across different marketplaces remains challenging. Amazon's marketplace illustrates this perfectly - 63% of its shoppers check prices before buying, while close to 2 million sellers compete for the Buy Box. A powerful marketplace pricing strategy matters more than ever. Different pricing on platforms like Amazon and eBay might help maximize your revenue. This piece will guide you in building an analytical pricing framework, highlight key differences among various marketplaces, and provide tips for developing differentiated marketplace strategies. These practical approaches will help you understand why its important to optimize prices and maintain profitability on each platform.

Read More Marketplace Pricing Secrets: Should You Use Different Prices on Amazon vs eBay?
Marketplace Pricing Secrets: Should You Use Different Prices on Amazon vs eBay?

Competitive Pricing as a Strategy: What Most Businesses Get Wrong in 2025

Your product's price can determine your business's success or failure. A small price difference could win or lose a sale in today's crowded markets, even though competitive pricing might seem simple. Competitive pricing...

Your product's price can determine your business's success or failure. A small price difference could win or lose a sale in today's crowded markets, even though competitive pricing might seem simple. Competitive pricing provides a straightforward way to position products in the market. Many businesses make the mistake of simply copying their competitors' prices. This approach often leads to missed opportunities and lower profits. Smart competitive pricing needs careful price selection based on market competition. The goal isn't to slash profits or start a race to the bottom. This piece reveals common misconceptions about competitive pricing strategies. You'll discover how these strategies work and why pricing software gives you up-to-the-minute data analysis to make smarter pricing decisions. The discussion includes practical examples to help you dodge typical mistakes, plus the pros and cons of competitive pricing. What is Competitive Pricing? Competitive pricing is a strategy where businesses set their prices based on the prices of their competitors. Instead of determining prices solely based on production costs or desired profit margins, companies analyze the market and adjust their pricing to stay competitive. This approach is commonly used in highly competitive industries, such as retail and e-commerce, where price sensitivity plays a crucial role in consumer decision-making. The benefits of competitive pricing The primary benefit of competitive pricing is that it helps businesses attract price-conscious customers and increase sales. By offering prices that align with or undercut competitors, companies can improve their market position and boost customer loyalty. Additionally, this strategy allows businesses to react quickly to market changes, ensuring they remain relevant and appealing to consumers. However, it requires continuous monitoring of competitor pricing to maintain effectiveness. Why Most Businesses Fail at Competitive Pricing Businesses often struggle with competitive pricing because they don't understand the basics. Studies show that competitor-based factors explain 30.2% of price variations in certain markets. Focusing only on competitor prices Your business success faces real risks when you blindly copy competitor prices. You make poor decisions by setting prices without knowing your competitors' strategies or costs. Price wars often start when businesses only try to match or undercut competitors, especially in markets with many competitors or price-sensitive customers. Smart businesses analyze their unique value instead of just matching market prices. Companies that only rely on competitor pricing lose their grip on real market demand over time. Lower prices don't always attract more customers - they can make people doubt your product quality and cut into your profits. Ignoring customer value perception Businesses make a huge mistake when they overlook how customers link price to value. Studies show 71% of shoppers trust the brands they buy from, with Gen Z caring about this the most. Customers judge value based on quality, brand reputation, and their overall experience. Price makes up just one part of the value equation. Research of McKinsey shows customers decide to buy based on what they think they'll get minus what they think they'll pay. The best pricing strategies look at both sides rather than just focusing on costs. Not considering market dynamics The market keeps changing, and so should your pricing strategy. Businesses must keep checking their pricing approaches to stay ahead of competitors. Keep an eye on supply and demand changes that affect pricing, observe customer behavior and market trends, and adjust prices proactively while considering regional differences in perceived value. Retailers who use flexible pricing strategies can increase profits by 5% to 10%. But to keep your competitive pricing strategy working, you need to analyze the market constantly and adapt to new conditions. Key Elements of Successful Competitive Pricing Market positioning is the lifeblood of effective competitive pricing. Your market position helps you make pricing decisions that match customer expectations. Understanding market positioning Your market position shapes how consumers see your brand compared to competitors. You can build a unique identity in the marketplace through product features, price points, and quality indicators. Examples of competitive pricing strategies These effective competitive pricing approaches work well: Price matching: Your prices stay equal to competitors while you highlight unique value Premium pricing: Higher prices show superior quality or exclusive offerings Penetration pricing: Lower prices help gain market share, which works best for new market entrants Research shows that businesses that use dynamic pricing strategies see 5-25% more revenue when they adjust prices based on market demand. Advantages of competitive pricing Competitive pricing helps businesses attract customers by offering prices that align with or undercut competitors. This strategy can increase sales volume, enhance market positioning, and boost customer loyalty. It also allows businesses to stay relevant in highly competitive industries by responding quickly to market fluctuations. Advantages: Makes pricing easier Boosts sales volume Responds fast to market changes Guards market share Disadvantages of competitive pricing While competitive pricing can be effective, it also comes with drawbacks. Focusing solely on competitor prices may cause businesses to overlook critical factors like production costs, profit margins, and customer perception of value. This approach can lead to price wars, reducing profitability and making long-term sustainability more challenging. Disadvantages: Might not cover operating costs Could start price wars Misses customer value perception Wrong pricing happens if competitors make mistakes Your competitive pricing success needs constant market monitoring and smart positioning choices. Good pricing software and market analysis tools help you stay competitive while keeping profits healthy. Real-Time Competitor Pricing Insights As a large retailer or D2C brand, it's vital to monitor supply and demand changes affecting pricing. Observing customer behavior and market trends allows proactive price adjustments, ensuring competitiveness and meeting audience expectations. Regional value differences should also be considered. Price monitoring software is crucial for real-time monitoring, offering insights into market dynamics and competitor pricing. This tool helps maintain competitive and attractive prices, maximizing profits and strengthening market position. How to Set Up Competitive Pricing Strategies? A competitive pricing strategy works best with systematic implementation. Start by finding direct competitors who sell similar products and indirect competitors with alternative offerings. Next, build a data collection system using price-tracking software that pulls competitor pricing information automatically. The best results are driven by key factors such as market positioning and value proposition, which determine a product's competitive edge, along with inventory levels and demand patterns that ensure optimal stock management. Additionally, seasonal variations influence consumer behavior, while regional price differences play a crucial role in pricing strategies, all contributing to overall success. Automated pricing tools let you view data through different parameters. You can sort by price range, product performance, and shipping options. Of course, human oversight is vital - don't let algorithms make all your pricing decisions. Price intelligence software helps businesses spot opportunities and react quickly to market changes. This makes competitive pricing a vital part of business without cutting into profits. These tools help maintain the best price points through systematic monitoring while keeping profit margins healthy. Conclusion Price competitiveness drives business success, but matching competitor prices alone misses significant market opportunities. Companies that use strategic competitive pricing among modern pricing tools see revenue increases of 5-25%. Businesses thrive when they balance multiple pricing factors. A company's market position, customer perception of value, and operational costs matter as much as competitor prices. Price tracking software helps track these elements and make analytical insights that protect profit margins. Your unique value proposition matters more than constant price matching. Research indicates that 71% of customers value brand trust over the lowest prices. Pricing software helps spot opportunities, analyze market patterns, and adjust prices strategically without hurting profits. Here you can read more information about selecting the right Pricing Software for your needs. Price competitiveness needs constant monitoring and quick market responses. The right pricing tools and regular market analysis help maintain optimal price points and build strong customer relationships. Note that competitive pricing becomes a powerful strategy when used wisely, not as a simple copy-paste solution. Learn more about our revolutionary and intuitive approach to Dynamic Pricing here.

Read More Competitive Pricing as a Strategy: What Most Businesses Get Wrong in 2025
Competitive Pricing as a Strategy: What Most Businesses Get Wrong in 2025

What is Price Discrimination?

What is Price Discrimination? In today’s highly competitive retail landscape, pricing is no longer just a numbers game—it’s a strategic lever that can make or break a business. As consumer expectations evolve and...

What is Price Discrimination? In today’s highly competitive retail landscape, pricing is no longer just a numbers game—it’s a strategic lever that can make or break a business. As consumer expectations evolve and markets become increasingly fragmented, retailers face the challenge of setting prices that maximize revenue while staying competitive and meeting diverse customer needs.

Read More What is Price Discrimination?
What is Price Discrimination?

Developing a pricing strategy: From 'Pricing by feel' to data-driven decisions

Pricing is one of the most important, and often misunderstood, topics in retail and e-commerce. The pricing 'iceberg' goes deeper than most expect. It starts with a single question: what company aims are you trying to...

Pricing is one of the most important, and often misunderstood, topics in retail and e-commerce. The pricing 'iceberg' goes deeper than most expect. It starts with a single question: what company aims are you trying to achieve within pricing? Data-driven pricing strategies impact more than just revenue generation. They also play a vital role in shaping customer perceptions, and market competitiveness. Businesses can leverage a wealth of information to fine-tune their pricing strategies. In this blogpost, we dive deeper into the importance of data and automation and how they affect shaping your pricing strategy.

Read More Developing a pricing strategy: From 'Pricing by feel' to data-driven decisions
Developing a pricing strategy: From 'Pricing by feel' to data-driven decisions

Understanding the impact of early preparation for Black Friday

Preparing early for Black Friday is essential for retailers looking to maximise sales and stay competitive in a dynamic market. By planning ahead, retailers can strategically adjust pricing, manage inventory and...

Preparing early for Black Friday is essential for retailers looking to maximise sales and stay competitive in a dynamic market. By planning ahead, retailers can strategically adjust pricing, manage inventory and fine-tune marketing campaigns to attract more customers. This proactive approach enables the identification of key product and market trends, ensuring that promotions are both timely and effective. In addition, early preparation helps to mitigate potential logistical challenges, such as stock shortages or delivery delays, which can negatively impact customer satisfaction. Finally, preparation enables retailers to navigate the complexities of dynamic pricing and price monitoring, ensuring that they can capitalise on increased consumer activity during this peak shopping period. In our recent research, we looked at data from the sports fashion and electronics industries in the Dutch and German markets from 2018 to 2023. The analysis focused on products with price deviations and consistent data streams, providing insights into dynamic pricing, price monitoring and pricing strategies during the Black Friday period.

Read More Understanding the impact of early preparation for Black Friday
Understanding the impact of early preparation for Black Friday

Top 7 strategies for successful digital pricing transformation

7 Strategies for Successful Digital Pricing Transformation Pricing transformation means completely changing the way a company sets its prices, using new digital tools and technologies to make better pricing decisions....

7 Strategies for Successful Digital Pricing Transformation Pricing transformation means completely changing the way a company sets its prices, using new digital tools and technologies to make better pricing decisions. This process aims to set prices that accurately reflect the perceived value of products or services, dynamically respond to market competition, and maximize profitability. Leveraging software solutions, businesses can ensure they are setting optimal prices for each transaction, considering factors such as customer demand, market trends, and competitive landscapes. In today's rapidly evolving business landscape, pricing transformation has become a critical priority for organizations seeking to stay competitive and maximize profitability. As market dynamics shift and customer expectations evolve over time, companies must adapt their pricing strategies to keep pace. Pricing platform provider Omnia Retail has joined forces with Horvath, the international management consultancy with a focus on transformation and digitization, to share insights on the key elements of success we observe in businesses that have successfully undergone a pricing transformation. Drawing on our combined expertise in pricing software and strategies, we've identified seven key pillars that can help businesses successfully navigate this crucial process:

Read More Top 7 strategies for successful digital pricing transformation
Top 7 strategies for successful digital pricing transformation

Top 17 Pricing Strategies for Retailers and Brands

Setting the right price for your e-commerce products is like playing a game with extremely high stakes, no clear rules, and ultra-intense competition. Choose the right price over time, and you can win over your target...

Setting the right price for your e-commerce products is like playing a game with extremely high stakes, no clear rules, and ultra-intense competition. Choose the right price over time, and you can win over your target customers, creating loyal buyers who keep your business growing for years to come. Choose the wrong price and everything could go south, quickly. So, how can e-commerce merchants choose the right pricing strategy or combination of strategies? In this comprehensive guide, Omnia covers 17 common pricing strategies in e-commerce and offers some advice for finding the right action plan for your business.

Read More Top 17 Pricing Strategies for Retailers and Brands
Top 17 Pricing Strategies for Retailers and Brands

The Ultimate Guide to Dynamic Pricing

What Is Dynamic Pricing and How Does It Work in Retail? Dynamic pricing is when a company or store continuously adjusts its prices throughout the day. The goal of these price changes is twofold: on one hand, companies...

What Is Dynamic Pricing and How Does It Work in Retail? Dynamic pricing is when a company or store continuously adjusts its prices throughout the day. The goal of these price changes is twofold: on one hand, companies want to optimize for margins, and on the other, they want to increase their chances of sales. Dynamic pricing is a pricing strategy that applies variable prices instead of fixed prices. Instead of deciding on a set price for a season, retailers can update their prices multiple times per day to capitalize on the ever-changing market. Dynamic pricing often gets confused with personalized pricing. But these two different types of pricing are extremely different from one another. To put it simply, dynamic pricing looks at your products and their relative value in relation to the rest of the market. As retail markets become more competitive and transparent, dynamic pricing has evolved into a core capability for modern organizations. The best dynamic pricing software enables retailers and brands to automatically adjust prices at scale, using real-time market data instead of manual updates. For enterprise retailers, ecommerce companies, and direct-to-consumer brands, this software is essential to remain competitive while protecting margins. Dynamic Pricing vs Personalized Pricing Personalized pricing, on the other hand, looks at individual consumer behaviors and gauges (and changes) a product’s value based on past shopping experience. Personalized pricing is controversial because it uses individual data and shopping experience information that many consumers consider private and personal. It’s also somewhat risky in an age where consumers can interact with and talk to each other like never before. If Consumer A finds out they paid more for the exact same product than their best friend, their trust in a company will erode. Dynamic pricing, on the other hand, allows you to capture extra sales and take advantage of a changing market without invading consumer privacy or trust. It’s especially effective in categories where price sensitivity fluctuates due to external conditions, like current tariffs, which can dramatically shift consumer behavior and brand loyalty. This is why many companies actively search for the best dynamic pricing software for ecommerce. Manual pricing cannot keep up with the speed of online markets, especially when thousands of SKUs, marketplaces, and international competitors are involved. Dynamic pricing software automates these decisions, allowing pricing teams to react instantly without operational overload.

Read More The Ultimate Guide to Dynamic Pricing
The Ultimate Guide to Dynamic Pricing

Reflecting on Price Points Live: Lessons for e-commerce in 2024

It’s been a few weeks since Europe’s e-commerce and pricing event of the year, produced and hosted by Omnia Retail, took Amsterdam by storm at the modern Capital C building in early March. Our invited guests were on the...

It’s been a few weeks since Europe’s e-commerce and pricing event of the year, produced and hosted by Omnia Retail, took Amsterdam by storm at the modern Capital C building in early March. Our invited guests were on the receiving end of the knowledge and expertise of some of the e-commerce world’s greatest minds and leaders, making for a successful annual rendition of Price Points Live. On this year’s stage was Prof. Hermann Simon, the co-founder and chairman of Simon-Kucher, who was a returning speaker at Price Points Live. He is known as the world’s leading expert on pricing and growth consulting. Also on the stage was Natalie Berg, an analyst, author and podcast host; Dr Doug Mattheus, a business executive and consultant in marketing, retail and branding; Gerrie Smits, a business consultant, speaker and author, and lastly, Cor Verhoeven, Group Product Manager at Bol, specialising in pricing and assortment insights. To conclude, the warm and confident Suyin Aerts returned as our host. Whether it be transparency in pricing, marketing or e-commerce practices, our panel of speakers bring more than a century of collective knowledge and experience to the table. So, what did our guests learn and take away from each of our speakers? What can brands and retailers understand about pricing, consumer behaviour and branding? Omnia shares the insights and knowledge pertinent to e-commerce success in 2024.

Read More Reflecting on Price Points Live: Lessons for e-commerce in 2024
Reflecting on Price Points Live: Lessons for e-commerce in 2024

Transparency in e-commerce: Leading the conversation at Price Points Live 2024

Europe’s e-commerce and pricing event of the year is returning in 2024, as Omnia Retail gears up for another exciting edition of Price Points Live. As leaders in e-commerce pricing across Europe, Omnia Retail is...

Europe’s e-commerce and pricing event of the year is returning in 2024, as Omnia Retail gears up for another exciting edition of Price Points Live. As leaders in e-commerce pricing across Europe, Omnia Retail is perfectly positioned to bring together experts and leaders in retail, pricing, marketing and branding to share insights and knowledge. Taking place at the modern Capital C building in Amsterdam on 7 March 2024, the building’s majestic glass dome ceiling sets the tone fittingly for this year’s main topic: Transparency. Whether it be transparency in pricing, marketing or e-commerce practices, our panel of speakers bring more than a century of collective knowledge and experience to the table. Joining us is Prof. Hermann Simon, the co-founder and chairman of Simon-Kucher who is returning to Price Points Live for a second visit. Known as the world’s leading expert on pricing and growth consulting, Prof. Simon is an award-winning author. Also on this year’s stage is Natalie Berg - an analyst, author and podcast host - who will add value to the conversation on all things global retail. Dr Doug Mattheus, a business executive and consultant, will be bringing his 35-years of knowledge and experience in marketing, retail and branding. Lastly, Cor Verhoeven is a Group Product Manager at one of Europe's largest marketplaces, Bol.com, specialising in pricing and assortment insights. He’ll be bringing his entrepreneurial spirit and his 10-plus years of e-commerce, product management and marketplace experience to Price Points Live. Our speakers will be brought together by the charming Suyin Aerts, who is also a returning panel member.

Read More Transparency in e-commerce: Leading the conversation at Price Points Live 2024
Transparency in e-commerce: Leading the conversation at Price Points Live 2024

Unleashing Superpowers in Pricing: How Omnia's Visual Decision Tree Approach Revolutionises Dynamic Pricing

Omnia Retail’s origin and purpose In 2012, my co-founder and I had conversations with category managers from established online retailers in mature e-commerce categories, such as consumer electronics, and learned that...

Omnia Retail’s origin and purpose In 2012, my co-founder and I had conversations with category managers from established online retailers in mature e-commerce categories, such as consumer electronics, and learned that they were spending a lot of time each week manually looking up prices of their competitors on comparison shopping engines and were still running behind with repricing the products in their assortment. Propelled by e-commerce, product ranges were increasing in scope, and the heightened transparency of online pricing resulted in frequent price fluctuations. It became increasingly laborious and time-intensive to maintain competitive pricing as it required manual gathering of pricing data, calculation of optimal price points, and implementation of adjustments. This challenge led us to founding Omnia Retail. Over the years, we saw that as other retail categories matured online, they struggled with the same problem. Similarly, over the last few years, brands have become more serious about their direct-to-consumer (D2C) channels. Brands selling a product against the initial Recommended Selling Price (RSP) for the whole product life cycle leads to insult pricing and the need to change their prices, yet again, to align with the market. As a result, we now see that brands are starting to struggle with the same problem that retailers experienced over a decade ago. Simply being passionate about the challenge and using our prior retail and e-commerce knowledge, we applied our engineering expertise to solve this problem for retailers and brands. It was only later - when our company had grown to a size where everyone couldn’t fit on the same lunch table anymore - that we started reflecting on why we were so invested about solving this challenge. This very reflection led us to establishing Omnia’s purpose explicitly: “We give retailers, brands and their teams superpowers by unleashing the full potential of pricing through market data, insights and automation.” The most central concept here is the word “superpowers”. On a basic level, it refers to automating the tedious and time-intensive tasks that thousands of our users at retailers and brands had to manually do before: looking up prices of competitors, making calculations, and implementing changes. This already removes a lot of tedious work and frees up time to focus on more strategic and creative work. However, that is only one of the basic layers of “superpowers”. Another more exciting element is that we enable our users to do things that were never possible before, even if they would have all the time in the world to spend on pricing. In terms of insights, an example is providing dashboards that provide our users with a “God-view” of the market: fully understanding their own price positioning and understanding what their key competitors (or resellers) are doing. Regarding pricing automation, it’s about having nuanced and advanced strategies, understanding how they are set, impacting results in terms of price positioning and ultimately sales, and contribution margins.

Read More Unleashing Superpowers in Pricing: How Omnia's Visual Decision Tree Approach Revolutionises Dynamic Pricing
Unleashing Superpowers in Pricing: How Omnia's Visual Decision Tree Approach Revolutionises Dynamic Pricing

How to Use Markdowns to Manage Stock throughout the Product Life Cycle

Any e-commerce seller knows how tricky markdowns can be. You don’t want to markdown stock too early when it could be selling at a higher price, but you also don’t want to markdown too late and end up with old stock you...

Any e-commerce seller knows how tricky markdowns can be. You don’t want to markdown stock too early when it could be selling at a higher price, but you also don’t want to markdown too late and end up with old stock you can’t sell. There’s no one-size-fits-all solution for this challenge, but aligning markdowns with your life cycle strategy is a great way to maximise sales and minimise leftover inventory, all without sacrificing margin. Here’s Omnia’s recommendation for how to do it.

Read More How to Use Markdowns to Manage Stock throughout the Product Life Cycle
How to Use Markdowns to Manage Stock throughout the Product Life Cycle

Omnichannel Dynamic Pricing: Competition, Comparison and Consumer Behaviour

Think back to the last expensive product you purchased. Maybe it was a wearable like the newest Apple Watch, a pair of running shoes, or a new TV. How did you go about making your purchase? Did you just buy the item in...

Think back to the last expensive product you purchased. Maybe it was a wearable like the newest Apple Watch, a pair of running shoes, or a new TV. How did you go about making your purchase? Did you just buy the item in one click? Did you see it in-store and immediately hand over your debit card? Or did you first research online via social media and comparison sites, then experience the physical product in-store, then research prices online to decide where to buy? As consumer behaviour evolves and the younger, more tech-savvy generation gains more experience in maximising their value for money, brands and retailers must evolve to meet these shoppers where they are and win the sale. These changes, amidst a wider shift toward omnichannel selling, call for a more thoughtful approach to the interaction and synchronisation of online and offline pricing. Businesses are spending more time and resources on building omnichannel pricing strategies that can succeed – and be implemented – across all points of sale. In this article, Omnia explores the evolution in consumer behaviour and price comparison and how omnichannel brands and retailers can use dynamic pricing to bridge the gap.

Read More Omnichannel Dynamic Pricing: Competition, Comparison and Consumer Behaviour
Omnichannel Dynamic Pricing: Competition, Comparison and Consumer Behaviour

Omnia’s work on company culture takes centre stage in Frankfurt, Germany

“Even if you don't manage company culture, a specific culture will emerge. Although it probably won't be the culture you envisioned,” says Omnia Retail’s COO Vanessa Verlaan who presented on the topic of building a...

“Even if you don't manage company culture, a specific culture will emerge. Although it probably won't be the culture you envisioned,” says Omnia Retail’s COO Vanessa Verlaan who presented on the topic of building a strong and healthy workplace culture at the annual World Class Workforce Transformation conference in Frankfurt, Germany in January.

Read More Omnia’s work on company culture takes centre stage in Frankfurt, Germany
Omnia’s work on company culture takes centre stage in Frankfurt, Germany

The Future of Retail: Navigating E-commerce Trends and Innovations in 2024

E-commerce had a volatile 2023. From declining sales in luxury to behemoth partnerships to the resurgence of influencer marketing, the last 12 months experienced several changes and surprises that even the analysts were...

E-commerce had a volatile 2023. From declining sales in luxury to behemoth partnerships to the resurgence of influencer marketing, the last 12 months experienced several changes and surprises that even the analysts were not expecting. Reflecting on the performance and strategies of social commerce platforms, brands and marketplaces in 2023 has set the scene for a fast-moving and competitive market for 2024. Omnia looks at how the previous year ended within e-commerce and what industry players and shoppers may expect in 2024, in addition to the innovation that might change the future of retail.

Read More The Future of Retail: Navigating E-commerce Trends and Innovations in 2024
The Future of Retail: Navigating E-commerce Trends and Innovations in 2024

Sustainability: Footwear gains traction in creating a circular economy

Reincarnating the shoe - that’s what some global brands in footwear are attempting to do with sustainability’s latest solution to a mounting climate change problem. A circular economy refers to an ecosystem where...

Reincarnating the shoe - that’s what some global brands in footwear are attempting to do with sustainability’s latest solution to a mounting climate change problem. A circular economy refers to an ecosystem where fashion is designed with its end-of-life state being top-of-mind. Circular fashion and footwear are designed specifically to be recycled into new items made from the old. From the individual fibres of a t-shirt to the type of glue that binds shoe parts together, circular fashion is dedicated to reimagining how garments are made to avoid deeper damage to the planet and its resources. Up to 92 million tonnes of clothing and footwear end up in landfills around the globe each year, making the fashion industry one of the most significant contributors to waste and carbon dioxide emissions. “Circular fashion is a closed-loop system that aims to design out waste,” states the Sustainable Fashion Forum. Europe’s share of footwear consumption in 2022 sat at 14.9% of the global total, equaling 3.58 billion shoe purchases across the continent, and of those shoe purchases, how many can we say once had a life in another home on another foot as another shoe? As circularity initiatives grow for clothing and accessories through resale marketplaces and brand-run programs, shoes have been largely left behind. However, 2023 saw a positive uptick in footwear brands who want to see their shoes live several lives. Omnia delves into why it’s so difficult for shoe brands to create circularity and who’s doing it right.

Read More Sustainability: Footwear gains traction in creating a circular economy
Sustainability: Footwear gains traction in creating a circular economy

Product bundling: The psychology for consumers and benefits for sellers

Brands and retailers have long used the strategy of bundling, combining two or more products into a separate product bundle, to boost sales and profits. Whether it’s brands choosing to bundle products, such as socks and...

Brands and retailers have long used the strategy of bundling, combining two or more products into a separate product bundle, to boost sales and profits. Whether it’s brands choosing to bundle products, such as socks and underwear for men; or food retailers bundling vegetable staples like potatoes, tomatoes and onions; this age-old tactic has often proved successful for sellers while also benefiting the end consumer. In this blog post, Omnia delves into the intricacies of bundling, exploring its benefits for sellers, impact on consumer spending and the psychology behind its effectiveness.

Read More Product bundling: The psychology for consumers and benefits for sellers
Product bundling: The psychology for consumers and benefits for sellers

Black Friday sales increase, but holiday spending looks shaky

Consumers showed their resilience once more for Black Friday 2023 amid global economic turmoil as sales increased across multiple channels, categories and markets. Shopify and Adobe all shared positive year-on-year...

Consumers showed their resilience once more for Black Friday 2023 amid global economic turmoil as sales increased across multiple channels, categories and markets. Shopify and Adobe all shared positive year-on-year increases: Shopify reported a 22% increase in sales from brands using its platform while Adobe Analytics shared a 7.7% increase in e-commerce sales over the total Black Friday weekend. In addition, year-on-year foot traffic for brick-and-mortar stores also saw an increase, albeit a small one, of 1.5% on Black Friday weekend.

Read More Black Friday sales increase, but holiday spending looks shaky
Black Friday sales increase, but holiday spending looks shaky

Amazon and Meta's 2023 partnership share a common end-goal

Jeff Bezos and Mark Zuckerberg are smiling a little more as the fourth quarter of 2023 plays out, thanks to a striking new deal between Amazon and Meta: Instagram and Facebook users can now shop products directly from...

Jeff Bezos and Mark Zuckerberg are smiling a little more as the fourth quarter of 2023 plays out, thanks to a striking new deal between Amazon and Meta: Instagram and Facebook users can now shop products directly from Amazon ads in their feed without having to exit the app.

Read More Amazon and Meta's 2023 partnership share a common end-goal
Amazon and Meta's 2023 partnership share a common end-goal

Optimise Your Listings to Win the Amazon Buy Box

Marketplaces are one of the best channels for brands and vendors to create a successful e-commerce business. However, considering how many vendors are listed on the many marketplaces, not everyone can be highly...

Marketplaces are one of the best channels for brands and vendors to create a successful e-commerce business. However, considering how many vendors are listed on the many marketplaces, not everyone can be highly successful at making sales. How do some find success and others don’t? A lot of it comes down to the quality of a vendor’s product listings, and whether or not they win the ultra-important Buy Box. In this article, Omnia breaks down the unique aspects of product listings on marketplaces and offers some best practices to win the Buy Box.

Read More Optimise Your Listings to Win the Amazon Buy Box
Optimise Your Listings to Win the Amazon Buy Box

TikTok Shop: What’s in store for marketplaces with the new e-commerce platform?

The end of the third quarter of 2023 saw TikTok launch its new Shop tab in the US market, adding to an already unpredictable and fast-moving marketplace arena. While it may be too early to place its seat in the market,...

The end of the third quarter of 2023 saw TikTok launch its new Shop tab in the US market, adding to an already unpredictable and fast-moving marketplace arena. While it may be too early to place its seat in the market, TikTok Shop brings all kinds of possible scenarios and questions: How will this affect Amazon and other large marketplaces? How will consumers approach shopping on this new platform? How will this impact the current social commerce playground? Social commerce is set to grow faster than e-commerce in the coming years, with an expected annual growth rate of 32% from 2023 - 2030, creating a landscape that increases the competition for marketplaces such as Amazon, eBay and bol.com. Omnia unfolds how TikTok Shop will play out for brands and retailers looking to focus their energy and budgets on social media.

Read More TikTok Shop: What’s in store for marketplaces with the new e-commerce platform?
TikTok Shop: What’s in store for marketplaces with the new e-commerce platform?

E-commerce Shipping: A Guide on Costs, Speed and Environmental Impact

There are pros and cons to every method of shipping, whether international or local, and there’s also no “right” answer. Every e-commerce business is different, and the right shipping strategy depends on factors like...

There are pros and cons to every method of shipping, whether international or local, and there’s also no “right” answer. Every e-commerce business is different, and the right shipping strategy depends on factors like budget, product assortment, who your customers are, where the business is based geographically and more.

Read More E-commerce Shipping: A Guide on Costs, Speed and Environmental Impact
E-commerce Shipping: A Guide on Costs, Speed and Environmental Impact

How will stubborn inflation impact e-commerce’s 2023 festive season?

If there is anything 2023 has taught retail and e-commerce leaders, is how resilient the consumer can be. As inflation predictions for the year remained lower than real-world inflation, and as food and gas prices...

If there is anything 2023 has taught retail and e-commerce leaders, is how resilient the consumer can be. As inflation predictions for the year remained lower than real-world inflation, and as food and gas prices continued double-digit increases around the globe, consumers still found ways to spend - albeit more consciously and strategically.

Read More How will stubborn inflation impact e-commerce’s 2023 festive season?
How will stubborn inflation impact e-commerce’s 2023 festive season?

The Shape of D2C in 2023: How Established Brands and DNVBs Are Finding Success in E-Commerce

Is there anything that pairs better than e-commerce and direct-to-consumer (D2C) sales? With e-commerce, companies remove the inconvenience of having to go to a physical store, and products are shipped right to the...

Is there anything that pairs better than e-commerce and direct-to-consumer (D2C) sales? With e-commerce, companies remove the inconvenience of having to go to a physical store, and products are shipped right to the consumer’s doorstep. D2C sales models are the perfect pairing: With all middlemen removed, the seller has total control over the customer experience. In 2023, both established brands and digital native vertical brands (DNVB) are pursuing D2C strategies across a huge range of e-commerce verticals. In this article, we’ll highlight three especially interesting and competitive verticals in e-commerce – Electronics, Sports and Home & Living – and look at the current state of D2C businesses within these categories.

Read More The Shape of D2C in 2023: How Established Brands and DNVBs Are Finding Success in E-Commerce
The Shape of D2C in 2023: How Established Brands and DNVBs Are Finding Success in E-Commerce

Solving the puzzle of e-commerce organisational structures

As any business owner or leader knows, building out the organisational structure of a company or team is one of the trickiest puzzles to solve. Do it right and the organisation will run smoothly and produce ideal...

As any business owner or leader knows, building out the organisational structure of a company or team is one of the trickiest puzzles to solve. Do it right and the organisation will run smoothly and produce ideal outcomes; do it wrong and things can quickly grind to a halt or implode altogether. This is also the case when structuring an e-commerce organisation. With the rapid pace of the retail industry and the constant evolution of online sales, it’s crucial to build a division that can be flexible and effective, no matter what may change. In this article, Omnia explores the nuances of the structure of e-commerce businesses, how organisations should approach the topic and where pricing fits into the larger picture.

Read More Solving the puzzle of e-commerce organisational structures
Solving the puzzle of e-commerce organisational structures

These are the vertical marketplace champions in Europe's strongest economies

Vertical marketplaces occupy a unique role in e-commerce: While the well-known giants try to encompass all categories, vertical marketplaces cater to specific and often specialised customer needs and interests. Selling...

Vertical marketplaces occupy a unique role in e-commerce: While the well-known giants try to encompass all categories, vertical marketplaces cater to specific and often specialised customer needs and interests. Selling through one of these marketplaces presents a number of opportunities, including: More targeted audience Competitive advantages versus less specialised marketplaces Brand and community building Increased trust and credibility among shoppers More flexibility and reduced competition Higher buyer intent In this article, Omnia explores some of the vertical marketplaces to know in four key European markets across four categories.

Read More These are the vertical marketplace champions in Europe's strongest economies
These are the vertical marketplace champions in Europe's strongest economies

The Pros and Cons of Free Shipping for E-Commerce Businesses

Think back to the last time you bought something online: did you pay for shipping? These days, it’s becoming increasingly likely that you didn’t, either because the chosen seller offered free shipping or because you...

Think back to the last time you bought something online: did you pay for shipping? These days, it’s becoming increasingly likely that you didn’t, either because the chosen seller offered free shipping or because you purposefully avoided online shops that didn’t offer it.

Read More The Pros and Cons of Free Shipping for E-Commerce Businesses
The Pros and Cons of Free Shipping for E-Commerce Businesses

Shopping Experience - What does Shopping Experience mean?

What does shopping experience mean? The term shopping experience covers all aspects of how a customer experiences its interactions with a vendor, at every touchpoint from the first contact through the transaction and...

What does shopping experience mean? The term shopping experience covers all aspects of how a customer experiences its interactions with a vendor, at every touchpoint from the first contact through the transaction and beyond. How customers view their shopping experience is all about feelings and emotions, so it exists on a spectrum: from positive to negative and everything in between.

Read More Shopping Experience - What does Shopping Experience mean?
Shopping Experience - What does Shopping Experience mean?

What quiet luxury tells retailers about consumer sentiment

A new trend in high-end fashion has emerged that speaks of a new era in how the ultra-wealthy convey their identity: Quiet luxury.

A new trend in high-end fashion has emerged that speaks of a new era in how the ultra-wealthy convey their identity: Quiet luxury.

Read More What quiet luxury tells retailers about consumer sentiment
What quiet luxury tells retailers about consumer sentiment

Saniweb, one of the first to go live with our new pricing software

Press release Omnia Retail - September 2023

Press release Omnia Retail - September 2023

Read More Saniweb, one of the first to go live with our new pricing software
Saniweb, one of the first to go live with our new pricing software

Retail Pricing 2023 and Beyond

Three levers to success in an inflation-hit industry

Three levers to success in an inflation-hit industry

Read More Retail Pricing 2023 and Beyond
Retail Pricing 2023 and Beyond

E-Commerce Brands & Retailers Building Trust with Transparent Pricing

Is there such a thing as too much honesty? In business, and in pricing, opinions differ. The concept of transparent pricing refers to having pricing information readily available and accessible to customers, benefiting...

Is there such a thing as too much honesty? In business, and in pricing, opinions differ. The concept of transparent pricing refers to having pricing information readily available and accessible to customers, benefiting both sides:

Read More E-Commerce Brands & Retailers Building Trust with Transparent Pricing
E-Commerce Brands & Retailers Building Trust with Transparent Pricing

How Established Brands and DNVBs Are Finding Success in E-Commerce

Is there anything that pairs better than e-commerce and direct-to-consumer (D2C) sales? With e-commerce, companies remove the inconvenience of having to go to a physical store, and products are shipped right to the...

Is there anything that pairs better than e-commerce and direct-to-consumer (D2C) sales? With e-commerce, companies remove the inconvenience of having to go to a physical store, and products are shipped right to the consumer’s doorstep. D2C sales models are the perfect pairing: with all middlemen removed, the seller has total control over the customer experience. The only middleman we see is the person delivering our package. In 2023, both established brands and digital native vertical brands (DNVB) are pursuing D2C strategies across a huge range of e-commerce verticals. In this article, we’ll highlight three especially interesting and competitive verticals in e-commerce – Electronics, Sports and Home & Living – and look at the current state of D2C businesses across these areas.

Read More How Established Brands and DNVBs Are Finding Success in E-Commerce
How Established Brands and DNVBs Are Finding Success in E-Commerce

How Retailers Can Ensure Compliance with the EU Omnibus Directive in 2025

After its first introduction in 2021, followed by some delays in implementation, the EU’s Price Indication Directive (PID) has been in full force since May 28, 2022, introducing tighter rules around how retailers...

After its first introduction in 2021, followed by some delays in implementation, the EU’s Price Indication Directive (PID) has been in full force since May 28, 2022, introducing tighter rules around how retailers advertise discounts and price reductions, throughout European member states including the Netherlands, Italy, Greece, Poland, and others. Yet even in 2025, many retailers and marketplaces still operate in grey areas, sometimes unknowingly, in the way they display promotions. With stricter enforcement by consumer protection agencies, the margin for error is smaller than ever. This article offers a comprehensive update on how retailers should navigate the Omnibus Directive, how common pricing strategies like strikethrough RSPs (Recommended Selling Prices) can go wrong, and how to stay compliant while still running effective promotions. Omnia answers these questions and provides a solution for retail clients who may be concerned about how to implement this legislation in an effective, seamless way. What the Omnibus Directive Actually Says The Omnibus Directive amends several EU consumer protection laws, most importantly the Price Indication Directive. It includes a key clause—Article 6a—which states: "Any announcement of a price reduction shall indicate the prior price applied by the trader for a determined period of time before the application of the price reduction." In plain terms: if you're advertising a discount (e.g. "29% off"), that discount must be based on your own lowest price for that product over the past 30 days, not the manufacturer’s suggested price (RSP). How is the Price Indication Direction (PID) Affecting Retailers and Consumers? The PID is part of a larger legislative move within the Omnibus Directive towards bolstering consumer protection and transparency between retail stores and consumers. The PID section, which was a piece of legislation first created in 1998, has been updated with new rules to reflect the times. It focuses specifically on new ways of applying and advertising discounts, while the greater Omnibus Directive includes changes to other aspects of e-commerce such as online reviews, personal data, how aggregator websites display suggestions, and more. The PID focuses on ensuring retailers, online stores and vendors on marketplaces aren’t deceptively creating the illusion of a price decrease. Under Article 6a, a discount must be based on the lowest price within the last 30 days prior to the newly-introduced reduction and not a base price created by the retailer/vendor. In addition, when a trader intends on implementing a price reduction on an item, they must also show the item’s previous price. Price Announcements For example, a price decrease can be displayed as a percentage (“20% off”) or as a specific amount (“€20 off”). This can be shown with the previous price in a crossed-out form. Article 6a does not apply to long-term price reductions that shoppers may get with loyalty programs, cards or memberships, but specifically the price announcements. Here, we see how the PID gives transparency to pricing announcements: Before PID: A discount of 10% is announced. After PID: Discount is in fact 0% because the lowest price in the past 30 days is the same price as today. While a trader may usually advertise a discount of 33% (from 150€ to 100€) because it looks like a higher discount, thus incentivising consumers to buy a product, the PID now forces the trader to advertise either a 9.09% discount or not to advertise it at all. This means that as a retailer with an effective pricing strategy, one has to be able to access the cheapest price of the past 30 days and base their advertised discounts on it. Can You Still Use RSP as a Strikethrough Price? Yes, but only under strict conditions: ✅ The RSP must be real and verifiable. ✅ It must be clearly labeled (e.g., "RRP" or "Manufacturer's Suggested Price"). ❌ You cannot use the RSP to calculate or imply a discount unless it was genuinely your own previously charged price. Using the RSP as a crossed-out reference is allowed for comparison purposes only, not to simulate a discount. More general price reduction announcements like “Sale now on” or “Black Friday specials” are also subject to Article 6a. Retailers, however, can still use general marketing techniques like “Best prices in town!” without Article 6a being invoked. 2025 Compliance Checklist for Retailers Navigating regulatory requirements is critical for any retailer operating in the EU. To help you stay compliant and avoid costly penalties, we've put together this practical checklist that covers the key areas of European legislation affecting retail businesses in 2025. Whether you're running an online store, a physical shop, or a hybrid model, this checklist provides a straightforward overview of what you need to review and implement to ensure your operations meet the latest EU legal standards. Here’s a simple checklist to help ensure you’re in line with EU law: Use precise language like: "RRP: €279, Our Price: €199. Previously sold at: €212.95." If showing a percentage discount, always use your lowest price in the past 30 days as the basis. Avoid vague or exaggerated claims like "Up to 50% Off!" unless the majority of products meet that threshold. When in doubt, offer full price histories or comparative tables to add credibility. Build consumer trust by being consistent across all platforms (web, mobile, ads, email). Real-world Example: When RSP Becomes Misleading Take this promotional setup: a product is listed at €199, with a strikethrough price of €279 (the manufacturer’s RSP), and a discount label showing "29% off". At first glance, this appears compliant — the RSP is genuine and clearly labeled. However, under the Omnibus Directive, this becomes problematic if the retailer has recently sold the product for less than €279. For instance, if the same item was offered for €212.95 in the past 30 days, then calculating the "29%" discount based on the RSP instead of the retailer’s own lowest price is not allowed. Actual Enforcement: The Pressure Is On EU authorities are no longer just watching, they're acting. A few notable examples: In the Netherlands, the ACM (Authority for Consumers and Markets) reminded businesses ahead of holiday campaigns to strictly follow the 30-day rule. Retailers have already received fines and warnings for using inflated RSPs or ignoring their own price history. The maximum penalties now reach up to €900,000 or 4% of annual revenue, depending on the severity and scope of the violation. Retailers The PID defines traders to be “any natural or legal person who sells or offers for sale products which fall within his commercial or professional activity”. In a nutshell, this includes sellers on marketplaces but not the actual marketplace itself or similar platforms like comparison shopping engines and aggregators. An example here would be eBay which acts as an intermediary platform between traders and shoppers. However, an intermediary like Amazon is subject to the PID rules when it is the actual seller of the goods or when it sells on behalf of another trader. In addition, Article 6a applies also to traders based outside the EU that direct their sales to EU consumers, including to traders offering goods via platforms. EU Member States: Key Challenges in Implementing PID Transposition and interpretation of the PID have not been a seamless or instantaneous process for most EU Member States. In early July, E-commerce Europe, which represents more than 150,000 businesses selling goods and services online, held a workshop to discuss its findings on how the PID is being approached by Member States. It showed mixed reactions and concerns, with each country approaching the PID with varying levels of seriousness. Among the concerns were the technical difficulties of indicating the prior price on price tags; how consumers will understand the various prices; how this affects promotional campaigns on items that need to sell rapidly (like fresh food), and the technical issues of displaying the prior price when selling through marketplaces. The countries experiencing the most difficulties were Italy, Sweden, Poland, Finland and Belgium. A number of survey questions were given to Member States regarding the implementation of the PID, with one survey showing high concern: Question: Have you experienced difficulties with implementing the new rules on price reductions? Answers: 10 Member States - Yes, regarding technical difficulties to indicate the prior price on physical price tags in stores. 9 Member States - Yes, it is more difficult to keep track of the prices and establish the prior price reduction. 8 Member States - Yes, regarding the concerns about less compliant competitors gaining a competitive advantage. 7 Member States - Yes, regarding technical difficulties to indicate the prior price in online selling interfaces. 5 Member States - Yes, regarding technical difficulties to indicate the prior price when selling through online marketplaces. How is Omnia taking action for existing and potential clients? In our Omnia 2.0 product, our clients are able to have full insights into price history with a feature called the Directive Pricing Indicator. It shows the lowest selling price in the last 30 days on their dashboards so that brands and retailers utilising our product can easily comply with the Price Indication Directive. This data is available when setting of pricing strategies. In addition Omnia shows the history of a client’s competitor prices in the last 30 days so that they are aware of their competitor’s pricing moves too. Your Partner in Price Transparency & Flexibility Promotions are still a powerful tool, but they must be executed with transparency and compliance in mind. Misleading promotions based on RSPs may drive short-term conversions, but the long-term risks/fines, legal trouble, and loss of consumer trust, simply aren’t worth it. Retailers that combine intelligent pricing strategy with regulatory alignment will win not only in market share but also in credibility. The new Price Indication Directive not only adds value to the e-commerce experience for shoppers, but is solidifying trust and legitimacy between brands, retailers, their intermediaries, lawmakers and consumers. Transparency within pricing is a vital part of strategy and pricing maturity. As a client of Omnia’s, implementing these price-centric changes is efficient and simple. There is something to be said about a brand or retailer and their respective leaders wanting to improve their impact on the planet. As we’ve known and seen for the last five decades, it would be easy and mostly inconspicuous for a brand to simply continue the production, manufacturing and distribution tactics that are harmful to the environment. Up until recently, choosing sustainable operations within a business has been viewed as optional or as lacking demand from consumers.

Read More How Retailers Can Ensure Compliance with the EU Omnibus Directive in 2025
How Retailers Can Ensure Compliance with the EU Omnibus Directive in 2025

Sustainability in 2023: What brands and retailers can learn

There is something to be said about a brand or retailer and their respective leaders wanting to improve their impact on the planet. As we’ve known and seen for the last five decades, it would be easy and mostly...

There is something to be said about a brand or retailer and their respective leaders wanting to improve their impact on the planet. As we’ve known and seen for the last five decades, it would be easy and mostly inconspicuous for a brand to simply continue the production, manufacturing and distribution tactics that are harmful to the environment. Up until recently, choosing sustainable operations within a business has been viewed as optional or as lacking demand from consumers.

Read More Sustainability in 2023: What brands and retailers can learn
Sustainability in 2023: What brands and retailers can learn

Psychological Pricing: Strategies, Examples, And Consumer Psychology

Modern-day pricing is so much more than a numbers game. When thought about correctly, it’s a powerful way to build your brand and drive more profits. But how do you access the full power of pricing? The key is to...

Modern-day pricing is so much more than a numbers game. When thought about correctly, it’s a powerful way to build your brand and drive more profits. But how do you access the full power of pricing? The key is to understand the psychology that goes into a pricing strategy, and this article is a perfect place to start. To continue our series of articles about different pricing strategies, in this article, we’ll discuss what psychological pricing is, how it works, and what you need to build a great psychological pricing strategy.

Read More Psychological Pricing: Strategies, Examples, And Consumer Psychology
Psychological Pricing: Strategies, Examples, And Consumer Psychology

How do brands become and stay relevant?

Are there any brands you used to love as a kid that are no longer around? What about brands that have lasted from before your childhood until the present day? Looking at the differences between these long-established...

Are there any brands you used to love as a kid that are no longer around? What about brands that have lasted from before your childhood until the present day? Looking at the differences between these long-established brands and the ones that didn’t last can offer valuable insight for today’s brands: How do you become and stay relevant long into the future? What is the difference between Nokia or Blackberry, who were extremely popular in the early 2000s in the mobile telecommunications category but couldn’t evolve to keep up with the market, and Apple or Samsung, who are the current market leaders to this day? In this article, Omnia identifies some key lessons to be learned from established brands that have stayed relevant over time, as well as highlighting some real-world success stories.

Read More How do brands become and stay relevant?
How do brands become and stay relevant?

Amazon European Expansion Accelerator: What does it mean for sellers?

Amazon Europe is experiencing a shake-up designed to increase the e-commerce giant’s profits and market share, opening its European sellers to nine new markets across the region. On April 18th, Amazon announced a new...

Amazon Europe is experiencing a shake-up designed to increase the e-commerce giant’s profits and market share, opening its European sellers to nine new markets across the region. On April 18th, Amazon announced a new offering called the European Expansion Accelerator (EEA) which is meant to enable sellers to expand to a list of additional EU and UK stores in just “two clicks and in less than three business days”, the announcement said.

Read More Amazon European Expansion Accelerator: What does it mean for sellers?
Amazon European Expansion Accelerator: What does it mean for sellers?

The Buyer Journey: Where Do Consumers Start Their Product Search?

In 2023, there are approximately 2.64 billion digital buyers, accounting for one-third of the global population; a huge pool of shoppers for e-commerce brands and retailers to sell to. But competition is fierce, and...

In 2023, there are approximately 2.64 billion digital buyers, accounting for one-third of the global population; a huge pool of shoppers for e-commerce brands and retailers to sell to. But competition is fierce, and with the average conversion rate sitting at just 1.64%, it’s crucial for businesses to do whatever is necessary to get more shoppers to the checkout button. Having a better understanding of the buyer’s journey, and how each online shopper starts their product search, is a key step in boosting conversion and sales. In this article, Omnia breaks down the latest statistics on product searches in the buyer’s journey and offers three ways brands and retailers can capitalise on this information.

Read More The Buyer Journey: Where Do Consumers Start Their Product Search?
The Buyer Journey: Where Do Consumers Start Their Product Search?

How vendor ratings influence consumer behaviour in e-commerce

Picture this: It’s the 1980s. The Iron Curtain hasn’t fallen yet. Hairstyles are big, and punk culture is bigger. There’s no internet yet available to the public. You want to buy something new – maybe a bigger...

Picture this: It’s the 1980s. The Iron Curtain hasn’t fallen yet. Hairstyles are big, and punk culture is bigger. There’s no internet yet available to the public. You want to buy something new – maybe a bigger television to watch all those new cable channels like MTV that everyone is talking about. How do you choose which TV to buy? At the time, you would likely have asked around, collected opinions from family and friends; maybe gone down to the local electronics store to ask the staff for help. There wouldn’t yet be a way for you to instantly compare every television brand on Earth and see what other buyers had to say about them. To younger consumers in the 2020s, this is hard to imagine. Seemingly every website that offers something for sale these days has some type of rating or review system to help you gauge the quality, credibility and price-to-value ratio of any vendor. These ratings influence our behaviour in countless ways, big and small. Today, Omnia is exploring the background of vendor ratings, how much weight they carry among consumers, the impact for D2C brands and more.

Read More How vendor ratings influence consumer behaviour in e-commerce
How vendor ratings influence consumer behaviour in e-commerce

Comparison shopping engines: How to optimise your presence

We live in a world of endless choice, and while the number of options can be exciting for shoppers, it can also be overwhelming. Comparison shopping engines (CSEs) have emerged as a valuable tool for shoppers to make...

We live in a world of endless choice, and while the number of options can be exciting for shoppers, it can also be overwhelming. Comparison shopping engines (CSEs) have emerged as a valuable tool for shoppers to make informed purchase decisions and for e-commerce brands and retailers to increase online visibility and sales.

Read More Comparison shopping engines: How to optimise your presence
Comparison shopping engines: How to optimise your presence

Pricing: An approach to prosperous business development

Isn’t it a scary thought that 75% of S&P 500 incumbents will no longer be listed on the index by 2027? Due to slow or nonexistent evolvement, Standard & Poor’s data show that the evolution of corporate success has been...

Isn’t it a scary thought that 75% of S&P 500 incumbents will no longer be listed on the index by 2027? Due to slow or nonexistent evolvement, Standard & Poor’s data show that the evolution of corporate success has been dwindling for more than 50 years, stipulating that the average lifetime of an enterprise has decreased from 61 years in 1958 to just 18 years in 2011. Adaption and evolution are pertinent to the success of any enterprise, and no case of this being true is larger than the digitization of shopping.

Read More Pricing: An approach to prosperous business development
Pricing: An approach to prosperous business development

Product Life Cycle: Pricing strategies for brands in the PLC

Living beings are not the only ones impacted by the circle of life; products have their own version, from birth (introduction) to death (decline) in the market. The Product Life Cycle (PLC) does not just happen to...

Living beings are not the only ones impacted by the circle of life; products have their own version, from birth (introduction) to death (decline) in the market. The Product Life Cycle (PLC) does not just happen to companies, however; it can be used to their benefit when pricing is strategically aligned with the different stages of a product’s life cycle. In this article, Omnia explores the typical brand pricing mentality and how those brands, especially ones using the D2C channel, can strategically price products based on their life cycle.

Read More Product Life Cycle: Pricing strategies for brands in the PLC
Product Life Cycle: Pricing strategies for brands in the PLC

The Impact of Social Media on Consumer Behaviour in e-Commerce

In recent years, social media has grown from a simple communication tool to stay in touch with friends and family to a powerful channel influencing consumer behaviour in e-commerce. With the rise of shopping online...

In recent years, social media has grown from a simple communication tool to stay in touch with friends and family to a powerful channel influencing consumer behaviour in e-commerce. With the rise of shopping online coinciding with the popularisation of “social commerce” on platforms like TikTok, Instagram, and Facebook, consumers can now discover, research, and buy products on the social media apps where they are already spending an average of 2.5 hours per day.

Read More The Impact of Social Media on Consumer Behaviour in e-Commerce
The Impact of Social Media on Consumer Behaviour in e-Commerce

AI, ads, and pricing: How is e-commerce marketing itself?

One of the questions we see asked most often in the e-commerce and pricing space is this: As an e-commerce company, what percentage of sales should be invested in marketing? When it comes to the size of your marketing...

One of the questions we see asked most often in the e-commerce and pricing space is this: As an e-commerce company, what percentage of sales should be invested in marketing? When it comes to the size of your marketing budget, and how the funds are allocated, there are many possibilities, some more impactful than others, and every business is different. Spending will differ between brands, retailers, and marketplaces as well. It requires careful planning, exploration, and analytics to uncover the best distribution of funds across channels and to ensure your promotional activities are effective. To help e-commerce businesses understand top areas of marketing investment in the current retail climate, Omnia is diving into the latest trends for the size of e-commerce marketing budgets and how those funds will be spent in the years to come. But before we discuss the future, let’s cover how we got here and the current landscape.

Read More AI, ads, and pricing: How is e-commerce marketing itself?
AI, ads, and pricing: How is e-commerce marketing itself?

2023 trends and how stores can capitalise on an e-commerce slump

We all experienced the sudden, dramatic shifts in retail during the first year of the COVID-19 pandemic. Stores shut down, sales shifted online, and the number of ecommerce companies globally (excluding China) grew to...

We all experienced the sudden, dramatic shifts in retail during the first year of the COVID-19 pandemic. Stores shut down, sales shifted online, and the number of ecommerce companies globally (excluding China) grew to 12 million. Large retailers and marketplaces saw significant increases in sales as customers searched for places that offered a wide variety of products in one place. Amazon, for example, saw sales increase by 57% during the second quarter of 2020. That was then – what about now? Today, we’re witnessing a new shopping era: a landscape that built upon many of those pandemic trends, but is still ushering in a comeback for brick-and-mortar. As we forge ahead in 2023, Omnia is exploring key retail trends in this new landscape and ideas for how brick-and-mortar retailers can make the most of the current e-commerce slump.

Read More 2023 trends and how stores can capitalise on an e-commerce slump
2023 trends and how stores can capitalise on an e-commerce slump

E-commerce Discounts: Types, Benefits, and Best Practices In 2026

Considering that mobile sales hit $142.7 billion last holiday season, that's 56.1% of all online purchases happening on smartphones. Meanwhile, a third of shoppers are now using AI tools to comparison-shop in real-time,...

Considering that mobile sales hit $142.7 billion last holiday season, that's 56.1% of all online purchases happening on smartphones. Meanwhile, a third of shoppers are now using AI tools to comparison-shop in real-time, and 74% say they're watching every dollar more carefully than before. Everything has changed, but the good news is that strategies are adaptable, and some retailers have figured out the new math. Successful pricing teams use discount strategies that actually build customer value instead of just bleeding margin. We put together the latest, most impactful examples, pulled the latest data, and found out what will actually move the needle in 2026. This guide breaks down what's actually working in 2026, with real numbers from retailers who are winning (and losing) at the discount game.

Read More E-commerce Discounts: Types, Benefits, and Best Practices In 2026
E-commerce Discounts: Types, Benefits, and Best Practices In 2026

Meet the Team: Vanessa Verlaan

Name: Vanessa Verlaan Company Role: Chief Operations Officer

Name: Vanessa Verlaan Company Role: Chief Operations Officer

Read More Meet the Team: Vanessa Verlaan
Meet the Team: Vanessa Verlaan

Meet the Team: Julian Bieber

Name: Julian Bieber Company Role: Working Student Backend Development

Name: Julian Bieber Company Role: Working Student Backend Development

Read More Meet the Team: Julian Bieber
Meet the Team: Julian Bieber

Why Brands Should Curate Their Product Assortment

The direct-to-consumer (D2C) wave continues to sweep across the world of e-commerce, but unlike early examples of D2C brands who started out that way, we are seeing more companies add DTC sales to existing retail...

The direct-to-consumer (D2C) wave continues to sweep across the world of e-commerce, but unlike early examples of D2C brands who started out that way, we are seeing more companies add DTC sales to existing retail strategies. This can be an exciting way to diversify sales channels, reach new potential customers, and boost revenue. It also creates the challenge of brands “competing” with their own retailers, which may be detrimental to the brand-retailer relationship, as well as their product’s overall pricing and competitiveness in the market. To mitigate this risk, brands can differentiate product assortments between their DTC and retail sales channels. According to McKinsey, those who get the product assortment right “enjoy more sales, higher gross margins, leaner operations, and most importantly, more loyal customers.” To help brands understand the importance of assortment differentiation, Omnia explores the various types, their benefits, and how price fits into the strategy.

Read More Why Brands Should Curate Their Product Assortment
Why Brands Should Curate Their Product Assortment

Developing Average Order Value over time in e-commerce

When you start getting pressure from the top to increase revenue, maybe your first thought as a marketer is to go out and try to win new customers. But there are other ways to boost sales. Instead of investing heavily...

When you start getting pressure from the top to increase revenue, maybe your first thought as a marketer is to go out and try to win new customers. But there are other ways to boost sales. Instead of investing heavily in trying to acquire new customers, you can maximise the value of the customers you already have by increasing Average Order Value (AOV), sometimes called Average Basket Value (ABV). This approach can help you grow your business without proportional increases in marketing, advertising, and other costs. In this article, Omnia takes a look at strategies to increase AOV, external factors that can impact the metric, and how to handle fluctuations over time.

Read More Developing Average Order Value over time in e-commerce
Developing Average Order Value over time in e-commerce

Amazon moves to cut distributors to improve profits

In a bid to increase annual profits, Amazon is actively severing its relationships with third-party sellers. From 15 January 2024, as an email from Amazon to third-party sellers suggests, the e-commerce authoritarian...

In a bid to increase annual profits, Amazon is actively severing its relationships with third-party sellers. From 15 January 2024, as an email from Amazon to third-party sellers suggests, the e-commerce authoritarian will be pursuing partnerships with brands directly, squeezing brand owners out of their relationship with distributors if they want to remain on the online marketplace.

Read More Amazon moves to cut distributors to improve profits
Amazon moves to cut distributors to improve profits

Meet the Team: Melissa Cron

Name: Melissa Cron Company Role: Junior Consultant

Name: Melissa Cron Company Role: Junior Consultant

Read More Meet the Team: Melissa Cron
Meet the Team: Melissa Cron

Meet the Team: Anas Anjaria

Name: Anas Anjaria Company Role: Backend Engineer

Name: Anas Anjaria Company Role: Backend Engineer

Read More Meet the Team: Anas Anjaria
Meet the Team: Anas Anjaria

E-commerce prices drop by 1% in January 2023 compared to 2022

Online shopping prices saw a 1% decrease in January 2023, compared to prices during the same time in 2022. In a consistent trend with decreasing e-commerce prices, January became the fifth month in a row that...

Online shopping prices saw a 1% decrease in January 2023, compared to prices during the same time in 2022. In a consistent trend with decreasing e-commerce prices, January became the fifth month in a row that year-on-year online prices have dropped, according to the Adobe Digital Price Index. Major categories like such as electronics, computers, home appliances and garden products all experienced major price drops thanks to the impact of inflation on the consumer’s wallet, which has culminated in year-on-year (YoY) decreases. Computers saw the largest price decline, seeing a 15.8% drop; with electronics seeing an 11.9% drop. Home appliances decreased by 2.5% and home-and-garden products fell by 3.5%. Sporting goods saw 6.4% and books 3%. However, one category that has not seen decreases of late is groceries, which has seen a YoY 12.6% increase in January. Tools and the home improvement category have also seen an increase of 6.9%. These two categories, especially groceries, have continued to see consistent support from consumers, despite a change in purchasing decisions, including buying in bulk, waiting for specials, or changing to white-label brands.

Read More E-commerce prices drop by 1% in January 2023 compared to 2022
E-commerce prices drop by 1% in January 2023 compared to 2022

D2C in 2023: What we predict and recommend for brands

In 2019, as a retailer, a D2C brand, or a pricing expert; if you heard the statistic that, in 2022, 64% of consumers will make regular purchases directly from brands, you’d likely wonder what could possibly take place...

In 2019, as a retailer, a D2C brand, or a pricing expert; if you heard the statistic that, in 2022, 64% of consumers will make regular purchases directly from brands, you’d likely wonder what could possibly take place in between those years for D2C shopping to become the majority choice for consumers. Direct-to-consumer, commonly called D2C, has jumped leaps and bounds in the last few years thanks to the traditional relationship between brand and retailer experiencing a reckoning with covid-19 lockdowns and closures that spanned two years.

Read More D2C in 2023: What we predict and recommend for brands
D2C in 2023: What we predict and recommend for brands

Design Infringement in Fashion: A Growing Concern for Brands

The line between creative inspiration and infringement can be thin, dotted, or invisible at times. This was one of the lessons that Adidas had to learn this month when it lost its $8 million lawsuit against American...

The line between creative inspiration and infringement can be thin, dotted, or invisible at times. This was one of the lessons that Adidas had to learn this month when it lost its $8 million lawsuit against American fashion label Thom Browne over the use of parallel stripes in their designs. The German sportswear giant, who filed the lawsuit in 2021 saying that Thom Browne’s use of the stripes infringed on their trademark logo, believed that the use of the striped design was “confusingly similar” to the one presented in their logo. In 2020, global fashion brand Zara was sued by a smaller luxury label, Amiri, for copying a design of jeans without permission to use the design that included pleated leather panelling and zippers around the knee; after which the two brands decided to settle. And, more recently, French luxury brand Hermes has sued NFT artist Mason Rothschild for creating and selling NFT digital images of their famous Birkin bag, saying that the name of his work, entitled “MetaBirkin”, appropriated the Birkin trademark.

Read More Design Infringement in Fashion: A Growing Concern for Brands
Design Infringement in Fashion: A Growing Concern for Brands

The Evolution of the Beauty Industry in 2025 and Beyond

In 2025, the beauty industry's trends will deviate from current predictions. While many reports forecast continued exponential growth, a more nuanced reality is emerging, with significant underlying shifts that are...

In 2025, the beauty industry's trends will deviate from current predictions. While many reports forecast continued exponential growth, a more nuanced reality is emerging, with significant underlying shifts that are changing the entire category. Industry experts are observing fundamental changes in consumer value perceptions. The European beauty market is experiencing fragmentation that challenges traditional segmentation. In addition to that, beauty trends are moving beyond overused buzzwords towards genuine accountability. Meanwhile, the beauty industry marketing is seeing diminishing returns from influencer collaborations, while digital transformation, driven by AI and AR integration, is accelerating, though with important considerations. This analysis dives into these shifts that are reshaping the beauty industry's future. It uncovers the cautious growth trajectory, evolving consumer behaviors, geographic power shifts, marketing transformations, and technological advancements that insiders acknowledge privately but rarely discuss publicly. Understanding these concealed patterns will be crucial for companies looking to thrive rather than just survive in the 2025 beauty landscape.

Read More The Evolution of the Beauty Industry in 2025 and Beyond
The Evolution of the Beauty Industry in 2025 and Beyond

Meet the Team: Jolene Ekuam

Name: Jolene Ekuam Company Role: Junior Consultant

Name: Jolene Ekuam Company Role: Junior Consultant

Read More Meet the Team: Jolene Ekuam
Meet the Team: Jolene Ekuam

Meet the Team: Yuqiang Liu

Name: Yuqiang Liu Company Role: Backend Developer

Name: Yuqiang Liu Company Role: Backend Developer

Read More Meet the Team: Yuqiang Liu
Meet the Team: Yuqiang Liu

A Guide to Price Skimming: Definitions, Strategies and Tactics

Price skimming is a pricing strategy that can facilitate a higher return on early investments, influence the branding and appeal of a product, and allow a brand to target specific segments of a given market. This...

Price skimming is a pricing strategy that can facilitate a higher return on early investments, influence the branding and appeal of a product, and allow a brand to target specific segments of a given market. This comprehensive guide will walk you through everything you need to know about implementing a successful skimming pricing strategy.

Read More A Guide to Price Skimming: Definitions, Strategies and Tactics
A Guide to Price Skimming: Definitions, Strategies and Tactics

Amazon layoffs: Tech and retail contend with a post-pandemic slump

During the peak of Covid-19, businesses around the world experienced the toll of the pandemic with either sky-rocketing growth or heartbreaking closures. The structure of national lockdowns and social restrictions meant...

During the peak of Covid-19, businesses around the world experienced the toll of the pandemic with either sky-rocketing growth or heartbreaking closures. The structure of national lockdowns and social restrictions meant that businesses, especially in retail, that had a primarily online business model thrived, gaining in revenue and hiring staff to meet their new demands. By early 2022 in the US, e-commerce transactions, as a whole, increased by 55% during the pandemic, increasing spending by $609 billion. Online businesses, marketplaces and web shops on the receiving end of this were growing exponentially and it seemed like this trend would continue upwards as economies recovered and social restrictions eased. However, by the end of 2022, reports of successful businesses having to downsize or close became more common, and by the first week of January 2023, e-commerce’s biggest name, Amazon, announced 18,000 planned job cuts. It would be the largest in Amazon’s history. Leading up to this, Bed Bath & Beyond had been experiencing disappointing sales and layoffs in 2022, culminating in 120 store closures published by the retailer by the second week of 2023. Meta, Facebook and Instagram’s parent company, cut 11,000 jobs in November last year, which was the first time the company has had to do so in 18 years. What has caused these closures and layoffs? How did businesses not gauge growth with caution? What can e-commerce stores and D2C brands do to curtail similar outcomes? Omnia looks to answer these questions and more.

Read More Amazon layoffs: Tech and retail contend with a post-pandemic slump
Amazon layoffs: Tech and retail contend with a post-pandemic slump

Analysis: Prices on Zalando drop by up to 23% over Black Friday

Despite slow performance expectations for Black Friday 2022, retailers and marketplaces around the globe proved once again how well a shopping event like Black Friday can do - even in the face of record-breaking...

Despite slow performance expectations for Black Friday 2022, retailers and marketplaces around the globe proved once again how well a shopping event like Black Friday can do - even in the face of record-breaking inflation, energy and food costs. The small and medium tech and domestic products categories, such as TVs, toasters and headphones, showed the largest price drops while consumers wanting to make good use of the discounts arrived in full force with their wallets in hand. Results in the US showed a 2.3% increase in online sales compared to 2021. In the Netherlands, data from credit card translations and online sales showed a 12% increase in purchases while spending increased overall by 30% in the week leading up to Black Friday.

Read More Analysis: Prices on Zalando drop by up to 23% over Black Friday
Analysis: Prices on Zalando drop by up to 23% over Black Friday

Meet the Team: Melissa Castelyn

Name: Melissa Castelyn Company Role: Financial Controller

Name: Melissa Castelyn Company Role: Financial Controller

Read More Meet the Team: Melissa Castelyn
Meet the Team: Melissa Castelyn

As we head into 2023, Omnia reflects on a successful year behind us

Like any good sports team, Omnia takes a look at its wins and losses that shaped the year. With the acquisition of Patagona in 2021, this year would be the first full year as a combined company, bringing challenges and...

Like any good sports team, Omnia takes a look at its wins and losses that shaped the year. With the acquisition of Patagona in 2021, this year would be the first full year as a combined company, bringing challenges and triumphs. As the team enjoys the festive season and cooler weather, Omnia takes a look at some of the milestones and goals achieved that made 2022 a successful year. In addition, we’ll be sharing some of our best performing thought leadership articles that helped solidify our name as leaders in pricing and retail knowledge in Europe.

Read More As we head into 2023, Omnia reflects on a successful year behind us
As we head into 2023, Omnia reflects on a successful year behind us

Meet the Team: Max Bäumer

Name: Max Bäumer Company Role: Team Lead Technical Support

Name: Max Bäumer Company Role: Team Lead Technical Support

Read More Meet the Team: Max Bäumer
Meet the Team: Max Bäumer

Festive season: Omnia sees chances for beverages market gains

Retail is experiencing a first this festive season: This is the first time in 92 years that the industry has had to contend with Black Friday, Christmas and a World Cup all at the same time. In addition, 2022’s...

Retail is experiencing a first this festive season: This is the first time in 92 years that the industry has had to contend with Black Friday, Christmas and a World Cup all at the same time. In addition, 2022’s Christmas period marks the first one with zero restrictions on alcohol and social gatherings since 2019. Typically, these three events lead consumers to spend more in various categories, from food to tech to alcohol, giving retail a much-loved boost. The festive season, which includes Christmas and New Year’s Eve, mostly sees alcohol sales increase over this period as friends and families host parties and dinners. The alcoholic drinks category saw $1,484 billion in revenue in 2022 and is expected to be valued at $393 billion by 2026. However, as unprecedented food and energy costs dominate household budgets and headlines this year, consumer spending and behaviour are changing faster than ever. Will shoppers be grabbing their favourite bottle of gin or red wine this Christmas? Are consumers turning to alternatives? What are the alcohol consumption trends as we enter 2023? We’re looking at this category in particular as the festive season continues.

Read More Festive season: Omnia sees chances for beverages market gains
Festive season: Omnia sees chances for beverages market gains

By 2023, 27% of a consumer’s cupboards will be made up of pre-owned items

When you think about all the times you received a gift that ended up in your storage cupboard for a few years, here’s a statistic that is sure to shock you: Each year, the UK spends approximately £700 million in...

When you think about all the times you received a gift that ended up in your storage cupboard for a few years, here’s a statistic that is sure to shock you: Each year, the UK spends approximately £700 million in unwanted gifts and about £42 million of that winds up in landfills. You may have thought about using that gift you received a few Christmases ago, but you can’t quite put your finger on when or how. Or, perhaps you’ve outgrown a beautiful leather bag from a previous season that’s collecting dust. Over the last decade, the resale market for pre-owned clothing and accessories has skyrocketed to levels that rival even the most popular of e-commerce stores. In Europe alone, the revenue for the resale market was €1.4 billion in 2021, with names like Depop, Vinted, Etsy, eBay and Vestiaire Collective becoming household names. In this article, we discuss who are the resale market’s biggest supporters, how the industry is growing globally, and why getting consumers to choose second hand is harder in the face of capitalism.

Read More By 2023, 27% of a consumer’s cupboards will be made up of pre-owned items
By 2023, 27% of a consumer’s cupboards will be made up of pre-owned items

Christmas Gifts in 2022: A Conundrum of sustainability and capitalism

A large part of the festive season is buying gifts for friends and family, as well as ourselves, with the November to January period being retail’s most profitable and chaotic time of the year. With inflation and the...

A large part of the festive season is buying gifts for friends and family, as well as ourselves, with the November to January period being retail’s most profitable and chaotic time of the year. With inflation and the increased cost of living causing drawbacks in spending in the European and UK market since February, retailers and e-commerce players alike have been anticipating the gifting season to boost yearly sales and revenue. Something that retailers also have to contend with each year is new gifting trends, basket loading, and increased returns; creating a tornado where retailers try to meet consumer demands as well as keep their heads above water regarding returns and sustainability efforts. Ahead of the festive season, we’re exploring gifting trends, how e-commerce and brick-and-mortar stores can better manage returns, and other aspects of this time period.

Read More Christmas Gifts in 2022: A Conundrum of sustainability and capitalism
Christmas Gifts in 2022: A Conundrum of sustainability and capitalism

Meet the Team: Manuel Zahn

Name: Manuel Zahn Company Role: Team Lead of Team Constellation

Name: Manuel Zahn Company Role: Team Lead of Team Constellation

Read More Meet the Team: Manuel Zahn
Meet the Team: Manuel Zahn

Meet the Team: Elisa Mozena

Name: Elisa Mozena Company Role: Senior Corporate Recruiter

Name: Elisa Mozena Company Role: Senior Corporate Recruiter

Read More Meet the Team: Elisa Mozena
Meet the Team: Elisa Mozena

Price Points Live: Prof Hermann Simon on goal-setting and true profit

Considering the impact of inflation and lagging economic growth on the books of eCommerce shops and retailers in Europe and the UK, taking advice from the world’s leading speaker on pricing and profit may be a good...

Considering the impact of inflation and lagging economic growth on the books of eCommerce shops and retailers in Europe and the UK, taking advice from the world’s leading speaker on pricing and profit may be a good idea. Professor Hermann Simon, who founded Simon-Kucher & Partners; who has published more than 30 books on business and pricing; and who has a business school named after him in Hong Kong would be the ideal choice; which is why Omnia Retail was impressed and delighted to have him join our panel of keynote speakers at our annual Price Points Live event in Amsterdam last month.

Read More Price Points Live: Prof Hermann Simon on goal-setting and true profit
Price Points Live: Prof Hermann Simon on goal-setting and true profit

Black Friday 2022: Our predictions and recommendations

Read More Black Friday 2022: Our predictions and recommendations
Black Friday 2022: Our predictions and recommendations

Price Points Live: A more sustainable eCommerce industry is possible

“Online shopping produces up to 4x less carbon dioxide emissions versus traditional store shopping,” says Dr Heleen Buldeo Rai, a researcher at the Université Gustave Eiffel in Paris, who joined the panel of speakers at...

“Online shopping produces up to 4x less carbon dioxide emissions versus traditional store shopping,” says Dr Heleen Buldeo Rai, a researcher at the Université Gustave Eiffel in Paris, who joined the panel of speakers at our annual Price Points Live event last month in Amsterdam. She shared her insights regarding sustainability and e-commerce. Over the last decade, many retailers and brands around the globe have been working towards a greener industry, with packaging, manufacturing and delivery being the top three cogs in the machine with the worst environmental impact. In this article, the third in a series where Omnia gives an in-depth look at what we learnt at Price Points Live, we will discuss what retail, both online and offline, can learn and do to improve their economic and environmental impact regarding packaging and delivery.

Read More Price Points Live: A more sustainable eCommerce industry is possible
Price Points Live: A more sustainable eCommerce industry is possible

Price Points Live: How retailers can benefit from consumer psychology

In the last few months, the EU has experienced inflation at a high of 10.1% as well as a slight economic recession, as predicted by ABN AMRO Bank’s Senior Economist Aline Schuiling. So, with unprecedented inflation...

In the last few months, the EU has experienced inflation at a high of 10.1% as well as a slight economic recession, as predicted by ABN AMRO Bank’s Senior Economist Aline Schuiling. So, with unprecedented inflation following a global pandemic, how can retailers tap into new ways of understanding consumer behaviour? This is where Dan Thwaites and Patrick Fagan, co-founders of Capuchin Behavioural Science, come in. Influencing the consumer’s mind to choose one product over the other, or to spend more money instead of less, is a tricky tightrope to walk on. In this article, which forms part of our in-depth view on each topic discussed at our Price Points Live event last month, we will discuss how data-driven and science-backed techniques regarding consumer psychology can benefit retailers and e-commerce players.

Read More Price Points Live: How retailers can benefit from consumer psychology
Price Points Live: How retailers can benefit from consumer psychology

Price Points Live: Inflation is set to decrease to 2% in 2024

With inflation being the number one issue on the minds of business owners, economists and consumers alike, it was no surprise that the topic was first on the list during Omnia’s annual Price Points Live event, which...

With inflation being the number one issue on the minds of business owners, economists and consumers alike, it was no surprise that the topic was first on the list during Omnia’s annual Price Points Live event, which took place in Amsterdam a few weeks ago. In a series of articles, we will share an in-depth view of the event’s topics, starting with inflation, and then including consumer behaviour and psychology, sustainability in e-commerce, and pricing and profit. Sharing her knowledge and predictions regarding current and future inflationary trends, Aline Schuiling, who is the Senior Economist Eurozone at Group Economics of ABN AMRO Bank, explained how the ECB (European Central Bank) predicts and calculates inflation and what the EU can expect in the coming years.

Read More Price Points Live: Inflation is set to decrease to 2% in 2024
Price Points Live: Inflation is set to decrease to 2% in 2024

E-commerce and pricing take centre stage at Price Points Live

Europe’s greatest minds in e-commerce, pricing, retail, and consumer psychology converged on Saint Olof’s Chapel in Amsterdam on Thursday 13 October 2022 to share their knowledge in an exciting panel discussion event,...

Europe’s greatest minds in e-commerce, pricing, retail, and consumer psychology converged on Saint Olof’s Chapel in Amsterdam on Thursday 13 October 2022 to share their knowledge in an exciting panel discussion event, hosted by Omnia Retail. As the leaders of pricing software across Europe, creating the annual event for Omnia’s clients allows a way for each client to remain on top of their pricing strategies, e-commerce trends, as well as the ability to meet consumer demands. Find the full event recording below.

Read More E-commerce and pricing take centre stage at Price Points Live
E-commerce and pricing take centre stage at Price Points Live

Meet the Team: Srinivas

Name: Srinivas Sista Company Role: Operations Process Manager

Name: Srinivas Sista Company Role: Operations Process Manager

Read More Meet the Team: Srinivas
Meet the Team: Srinivas

How inflation is affecting production and overconsumption

With falling profits, rising inflation and bloated overhead costs, the world of retail and eCommerce is experiencing one of its biggest challenges since the 2008 global recession. Wall Street reported that of the 79...

With falling profits, rising inflation and bloated overhead costs, the world of retail and eCommerce is experiencing one of its biggest challenges since the 2008 global recession. Wall Street reported that of the 79 large retailers that shared their financials during the period of 1 April - 23 May, 59% of them reported a decrease in consensus revenue for 2022 and 71% estimated a decrease in earnings for 2023. During the same period, the S&P Retail Composite Index fell 24.1%. Either directly or indirectly, inflation affects everyone and everything that involves monetary exchanges, but two of the most impacted arenas are production and consumption.

Read More How inflation is affecting production and overconsumption
How inflation is affecting production and overconsumption

As retail awaits higher spending this festive season, brick+mortar enjoys a comeback

Read More As retail awaits higher spending this festive season, brick+mortar enjoys a comeback
As retail awaits higher spending this festive season, brick+mortar enjoys a comeback

After rising inflation, consumers turn to credit and more debt

Inflation is not a new phenomenon that consumers, businesses, banks or e-commerce giants have had to deal with. The first time the term was used to describe an inflation of a currency was in Latin in 1838; after which...

Inflation is not a new phenomenon that consumers, businesses, banks or e-commerce giants have had to deal with. The first time the term was used to describe an inflation of a currency was in Latin in 1838; after which it became a term and a practice often used and implemented by governments. To the consumer, hearing that inflation is increasing is simply a sound call that their cost of living will increase. To businesses and e-commerce players, it’s a sign that their overhead costs and the prices of their product may have to climb the ladder too. It’s safe to say that inflation isn’t the favourite of most - consumers and businesses alike.

Read More After rising inflation, consumers turn to credit and more debt
After rising inflation, consumers turn to credit and more debt

Dynamic pricing strategies and tactics to cope with inflation

High inflation is here to stay for years to come Across the world, inflation remains at sky-high levels, with the G20 average Consumer Price Index (CPI) at 9.2% year-on-year for July ‘22 and the OECD countries at 10.2%...

High inflation is here to stay for years to come Across the world, inflation remains at sky-high levels, with the G20 average Consumer Price Index (CPI) at 9.2% year-on-year for July ‘22 and the OECD countries at 10.2% year-on-year for the same month. As Roman Steiner, partner at McKinsey’s Zurich office, explains, there are five issues contributing to inflation that, together, add up to a perfect storm: labour costs and the availability of talent, as well as rising prices in agriculture, hard commodities, freight, and energy. Contrary to what the heads of Central Banks communicated at the start of the inflationary period, we shouldn’t expect inflation to be resolved soon. And, although aggressive interest rate hikes will somewhat help to temper inflation, it will remain a topic that should be top-of-mind at least for the coming years.

Read More Dynamic pricing strategies and tactics to cope with inflation
Dynamic pricing strategies and tactics to cope with inflation

What can the European e-commerce industry learn from the US?

Although Europe is not in the top five e-commerce markets globally, it should not be discounted as a strong contender within the pool of the most successful e-commerce markets around the world: It's valued at $827...

Although Europe is not in the top five e-commerce markets globally, it should not be discounted as a strong contender within the pool of the most successful e-commerce markets around the world: It's valued at $827 billion in 2022, with an expected annual growth rate of 14% until 2025. After all, Germany and France follow in sixth and seventh place respectively, and one cannot ignore that the sheer size of the US market plays a large part in its success. With differences and similarities alike, what can the European e-commerce arena learn from the US?

Read More What can the European e-commerce industry learn from the US?
What can the European e-commerce industry learn from the US?

The e-Commerce Consumer Journey

If the planners and strategists of successful brick-and-mortar stores from 30 years ago knew just how vital the consumer journey would become to the success of retailers, they’d give themselves an extra pat on the back....

If the planners and strategists of successful brick-and-mortar stores from 30 years ago knew just how vital the consumer journey would become to the success of retailers, they’d give themselves an extra pat on the back. From walking through the fresh produce aisle in the 90’s to navigating the very wants and needs of a millennial searching for vegan moisturiser online, understanding the consumer journey has always been pertinent to retail. Decades ago, shop planners knew that placing toiletries next to dry food goods would not make sense to the shopper as they travel through each aisle. In the same way today, customer experience officers are essentially trying to do the same thing - except with the added chaos and stress of the world wide web. Harvard Business Review defines the customer journey as “the steps your customer goes through in engaging with your company and/or product or service.” This includes the independent, internal process a potential shopper goes through before landing on your web shop’s homepage. For example, a potential consumer may be thinking that they would like to get into running as a hobby and they are searching online for a simple training schedule. These initial internal thoughts and feelings of the consumer are an important part of the customer journey - and it begins before they’ve even discovered the retailer. What are the main drivers of a buying decision online and which categories of products do people most love to compare online? We’re answering these questions and more as we delve into the customer journey as it stands now.

Read More The e-Commerce Consumer Journey
The e-Commerce Consumer Journey

Complete Guide to Selling on Amazon in 2022

With a massive reach (to the tune of 47% market share in the US and UK and 31% market share in Germany), it’s an incredible outlet to showcase products, earn more sales, and build brand awareness.

With a massive reach (to the tune of 47% market share in the US and UK and 31% market share in Germany), it’s an incredible outlet to showcase products, earn more sales, and build brand awareness.

Read More Complete Guide to Selling on Amazon in 2022
Complete Guide to Selling on Amazon in 2022

How important is UI/UX in the online shopping journey?

Anyone working in the digital space in the early 2000’s can remember the experience of visiting a website: Blurry images, large bodies of text, broken links, slow page speed, empty categories and many more, as the world...

Anyone working in the digital space in the early 2000’s can remember the experience of visiting a website: Blurry images, large bodies of text, broken links, slow page speed, empty categories and many more, as the world grappled with web development in its infancy. Needless to say, the user’s experience was static, disjointed, and enjoyable to say the least. Over the last two decades, web development has seen the growth of an entire sector called User Interface and User Experience - often abbreviated to UI/UX - which focuses entirely on the design and quality of experience while using a product or online service. While UI prioritises the look-and-feel of a website, UX focuses on the conceptualisation, implementation and delivery. From online stores to marketplaces to delivery tracking to getting a quote for travel insurance, any brand with a successful digital strategy includes UI/UX. Nevertheless, when it comes to shopping online, how important is UI/UX? Could a potential shopper abandon their cart early because of poor UI/UX? What are the trends today and beyond in UI/UX? We’re answering these questions and more as we delve into the online shopping journey.

Read More How important is UI/UX in the online shopping journey?
How important is UI/UX in the online shopping journey?

How we collect vital data for our customers (Part 2)

In recent years, data has surpassed oil in being the most valuable commodity on Earth. In just the four years between 2016 - 2020, the data market in the US grew in value from €129 billion to €211 billion. In a...

In recent years, data has surpassed oil in being the most valuable commodity on Earth. In just the four years between 2016 - 2020, the data market in the US grew in value from €129 billion to €211 billion. In a nutshell, data is how we understand something on an intricate level without bias and subjectivity, and within the world of e-commerce and retail, it is the cog in the machine that’s indispensable. In this four-part series, Omnia shares the process a potential customer will enter into once they decide to choose our pricing software solutions. In early August, we shared part one, which included the technical pre-requirements a customer needs to begin their pricing journey. Today, we are delving into how we collect data as one of the initial and most vital parts of the process.

Read More How we collect vital data for our customers (Part 2)
How we collect vital data for our customers (Part 2)

Meet the Team: Brend

Name: Brend Kolfschoten Company Role: Junior Consultant

Name: Brend Kolfschoten Company Role: Junior Consultant

Read More Meet the Team: Brend
Meet the Team: Brend

Faster shipping is changing demands, with retailers edging to keep up

There is a reason a retailer’s shipping or delivery method is called “the last mile”. It’s easily one of the most challenging and complicated parts of the logistical and supply chain process - and one of the most...

There is a reason a retailer’s shipping or delivery method is called “the last mile”. It’s easily one of the most challenging and complicated parts of the logistical and supply chain process - and one of the most expensive. The Millenial and Gen Z age groups are currently the largest living generations alive today, and by 2029, they will make up 72% of the world’s workforce. This makes them the number one focus group for retail leaders spanning the globe. However, people from all generations and age groups have, at some point, shopped online and experienced the various delivery and shipping methods on offer. Now that consumers are used to Amazon’s industry-setting standard of same-day delivery and even two-hour delivery in over 2,000 US locations, how willing are shoppers to pay more for fast delivery? How has delivery changed the relationship between consumers and retailers? What could we see take place in the realm of delivery advancements and technology?

Read More Faster shipping is changing demands, with retailers edging to keep up
Faster shipping is changing demands, with retailers edging to keep up

E-commerce giants are using consolidation to gain market share

Mergers, acquisitions and consolidation: Three words the average consumer would expect to only hear in the sky-high buildings of the Central Business District (CBD). However, these strategic processes are more a part of...

Mergers, acquisitions and consolidation: Three words the average consumer would expect to only hear in the sky-high buildings of the Central Business District (CBD). However, these strategic processes are more a part of the everyday consumer’s life than they think. By simply opening their Zalando or Amazon app to browse anything from electronics to swimwear to makeup, shoppers in the digital age and their money are at the very core of e-commerce consolidation - a trend that’s seen exponential growth in the last few years. What are some of the motives and developments behind consolidation? How are payment apps and systems becoming part of the big consolidation? And, is Amazon Marketplace a good choice for smaller businesses? We take a look at answering these questions as consolidation climbs the ranks at e-commerce’s biggest move in 2022 and beyond.

Read More E-commerce giants are using consolidation to gain market share
E-commerce giants are using consolidation to gain market share

The Future of Marketplaces

Of the $5 trillion global digital commerce market, $3 trillion comes from marketplaces alone. As a niche of the e-commerce industry, that’s quite an achievement, considering how many more individual online stores there...

Of the $5 trillion global digital commerce market, $3 trillion comes from marketplaces alone. As a niche of the e-commerce industry, that’s quite an achievement, considering how many more individual online stores there are in comparison to marketplaces. Some of the most well-known online marketplaces are Amazon, eBay, Alibaba, Etsy and Walmart.

Read More The Future of Marketplaces
The Future of Marketplaces

What e-commerce players need to begin their pricing software journey (Part 1)

When the concept of retail first began in ancient Greece in 800 BC with traders selling goods and food at markets, merchants needed to keep track of their stock in a similar way retailers do so today. It began with...

When the concept of retail first began in ancient Greece in 800 BC with traders selling goods and food at markets, merchants needed to keep track of their stock in a similar way retailers do so today. It began with writing things down with a simple book and some ink. A couple thousand years later, that book turned into spreadsheets and tables; and a few decades after that, spreadsheets turned to software and digital systems. As a software creator and provider, it is awe-inspiring to see how far systems and processes that support retailers have come since the days of paper and quills. In a four-part series, we will dive into an overview of both the technical requirements and learnings for retailers and brands looking at investing in pricing software. We will also cover some of the processes our teams drive, from data scraping, sharing potential pricing strategies to the onboarding process.

Read More What e-commerce players need to begin their pricing software journey (Part 1)
What e-commerce players need to begin their pricing software journey (Part 1)

Are we seeing the rise of social commerce?

“Where did you buy those jeans from?” someone may ask. “On Instagram,” another may say. Ten years ago, that answer would’ve received a confused, eyebrow-raising expression. Today, it is met with someone picking up their...

“Where did you buy those jeans from?” someone may ask. “On Instagram,” another may say. Ten years ago, that answer would’ve received a confused, eyebrow-raising expression. Today, it is met with someone picking up their phone and logging into Instagram to get shopping. How has social media become one of our top destinations for browsing, searching for new brands and tapping “Place Order”? In fact, Forbes predicts that social commerce is set to grow faster than e-commerce to $1.2 trillion by 2025. Over the last few years, we predict that three major factors have contributed to this shift: The expansion of brands and products; the increase and ubiquity of digital marketing; and the growth of social media apps. Is social commerce proliferating to the point of taking over traditional e-commerce? And with brick-and-mortar shopping still very much holding a presence in retail, how are brands and retailers dealing with the rise of social commerce?

Read More Are we seeing the rise of social commerce?
Are we seeing the rise of social commerce?

Antoine Brouwer: E-commerce, its challenges and dynamic pricing | Part 2

A few days ago, we shared the first part of our insightful conversation with one of Europe’s top e-commerce and digital marketing minds, Antoine Brouwer. We’re excited to share the second and final part with you today.

A few days ago, we shared the first part of our insightful conversation with one of Europe’s top e-commerce and digital marketing minds, Antoine Brouwer. We’re excited to share the second and final part with you today.

Read More Antoine Brouwer: E-commerce, its challenges and dynamic pricing | Part 2
Antoine Brouwer: E-commerce, its challenges and dynamic pricing | Part 2

Meet the Team: Dennis

Name: Dennis Koschinski Company Role: Backend Developer

Name: Dennis Koschinski Company Role: Backend Developer

Read More Meet the Team: Dennis
Meet the Team: Dennis

How does Amazing Pricing work? A Guide for Retailers & Brands

It’s no secret that pricing on Amazon is complex, and Sellers get lost quickly in the world of Amazon pricing.

It’s no secret that pricing on Amazon is complex, and Sellers get lost quickly in the world of Amazon pricing.

Read More How does Amazing Pricing work? A Guide for Retailers & Brands
How does Amazing Pricing work? A Guide for Retailers & Brands

Revolutionising graduate traineeships within the SaaS landscape

As creators of the first Dutch scaleup traineeship within SaaS, Omnia Retail is changing how newcomers to the industry can learn and importantly grow.

As creators of the first Dutch scaleup traineeship within SaaS, Omnia Retail is changing how newcomers to the industry can learn and importantly grow.

Read More Revolutionising graduate traineeships within the SaaS landscape
Revolutionising graduate traineeships within the SaaS landscape

Antoine Brouwer: E-commerce, its challenges and dynamic pricing | Part 1

We sat down and spent some time with one of Europe's greatest minds in e-commerce and digital marketing. Antoine Brouwer, he shared his thoughts with Omnia Retail on e-commerce in 2022, his forecast, thoughts on trends...

We sat down and spent some time with one of Europe's greatest minds in e-commerce and digital marketing. Antoine Brouwer, he shared his thoughts with Omnia Retail on e-commerce in 2022, his forecast, thoughts on trends and challenges in retail and the importance of pricing.

Read More Antoine Brouwer: E-commerce, its challenges and dynamic pricing | Part 1
Antoine Brouwer: E-commerce, its challenges and dynamic pricing | Part 1

The growing volume of voice search for retail purchases

Voice commerce is impacting retail and e-commerce When the phrase “Hey, Siri” was first announced with Apple’s launch of its virtual assistant in 2011, not even the most forward-thinking of retail experts could have...

Voice commerce is impacting retail and e-commerce When the phrase “Hey, Siri” was first announced with Apple’s launch of its virtual assistant in 2011, not even the most forward-thinking of retail experts could have predicted how the virtual assistant known for answering trivia questions and setting an alarm clock would impact e-commerce later on. Since Siri’s advent, she’s been joined by Amazon’s Alexa, Samsung’s Bixby, Microsoft’s Cortana and Google Assistant, and as a group, the global voice recognition market is estimated to be valued at €25.9 billion by 2026. According to a study by Price Waterhouse Coopers (PwC) and Statista that asked about preferences on search and shopping behavior, it was found that 71% of people would prefer voice search over traditional search by typing in the search term and 32% of US consumers own at least one voice-activated speaker. It is fair to say, then, that this growing trend of how consumers shop in the digital age is something that brands and retailers should be learning more of so that they can cater to the evolving methods of the modern-day shopper. We take a look at voice search and how it has begun to impact not only the world, but the industry of retail.

Read More The growing volume of voice search for retail purchases
The growing volume of voice search for retail purchases

Gen Z is changing and influencing buying behaviour across retail

You may have heard the terms “Generation Z” and “Millennials” as a way to describe a certain age group, however, the terms are also being used to describe a certain trend, be it in the change in spending habits or...

You may have heard the terms “Generation Z” and “Millennials” as a way to describe a certain age group, however, the terms are also being used to describe a certain trend, be it in the change in spending habits or behaviours. As e-commerce continues to mature and brick-and-mortar stores are repositioning themselves, finding creative ways to remain relevant, Gen Z is ushering in a new era of shopping for the world of retail. Although Millennials and baby boomers remain vital to retail, it is interesting to note how this younger age group, who have never known life without the internet, streaming services, apps or shopping online, are spending their money. After all, they are the future of shoppers and currently account for 20% of the market in the US, valued at $144 billion. More importantly, teenagers influence their parents to spend more than $600 billion per year globally. As we delve into the unique differences between Gen Z and Millennial spending habits; and whether influencer marketing and the concept of instant gratification is still relevant, we highlight a number of interesting facts in buying choices retailers should take onboard for the future of retail.

Read More Gen Z is changing and influencing buying behaviour across retail
Gen Z is changing and influencing buying behaviour across retail

How robotics and AI are improving supply chains

If only Henry Ford, the founder of Ford Motors who invented the assembly line that revolutionised how cars are made, could see how corporations have advanced the logistics of supply chains in 2022. Approximately 109...

If only Henry Ford, the founder of Ford Motors who invented the assembly line that revolutionised how cars are made, could see how corporations have advanced the logistics of supply chains in 2022. Approximately 109 years later, modern supply chains are including engineering and scientific developments like never before, seeing robotics and artificial intelligence (AI) brought to the forefront to increase productivity, decrease overheads, and improve the customer’s experience. With the rapid development of e-commerce and the changing landscape of consumer spending habits, it has become vital for retailers and brands in many industries to rethink and modernise how they bring a product through the process of production, manufacturing, shipment and delivery to the consumer. We have taken a look at how robotics and AI are affecting and improving global supply chains, the companies that run them and their employees.

Read More How robotics and AI are improving supply chains
How robotics and AI are improving supply chains

Meet the Team: Yaza

Name: Yazah Wainakh Company Role: Software Developer

Name: Yazah Wainakh Company Role: Software Developer

Read More Meet the Team: Yaza
Meet the Team: Yaza

Grey Markets: A 20-Billion Euro Industry

Over the last two decades, as the growth of e-commerce has propelled the retail industry forward, a parallel trend has taken shape: The rise of the grey market or parallel market. The expansion of online stores like...

Over the last two decades, as the growth of e-commerce has propelled the retail industry forward, a parallel trend has taken shape: The rise of the grey market or parallel market. The expansion of online stores like eBay and Amazon in the early 2000’s allowed for unauthorised resellers of the premium and luxury segment to take place, and at times having only negative effects on the brands they trade, the customer and the industry as a whole.

Read More Grey Markets: A 20-Billion Euro Industry
Grey Markets: A 20-Billion Euro Industry

Pricing as the new commander for financial growth

Figuring out a price for your product or service is not dissimilar to walking on a tightrope. On the one hand, you could purposefully overprice your product to increase profits and place your product as high-end,...

Figuring out a price for your product or service is not dissimilar to walking on a tightrope. On the one hand, you could purposefully overprice your product to increase profits and place your product as high-end, however, you may be placing the price too high, which would alienate you from the market. On the other hand, you could lower your price to make more sales, but this may result in slow profit growth and a cheaper reputation in the market. As said above, it’s a complex and technical tightrope that can sometimes result in many wasted hours spent on pricing updates and ultimately failed products and businesses.

Read More Pricing as the new commander for financial growth
Pricing as the new commander for financial growth

Meet the Team: Tim

Name: Tim Avemarie-Scharmann Company Role: Head of Knowledge & Scalability

Name: Tim Avemarie-Scharmann Company Role: Head of Knowledge & Scalability

Read More Meet the Team: Tim
Meet the Team: Tim

Omnia appoints a new CFO, supporting its vision and leadership

As Omnia Retail moves into the next phase of growth, a new member of its leadership team is set to assist in driving forward the company’s multinational strategy: Hande Erdogan, Omnia Retail’s new Chief Financial...

As Omnia Retail moves into the next phase of growth, a new member of its leadership team is set to assist in driving forward the company’s multinational strategy: Hande Erdogan, Omnia Retail’s new Chief Financial Officer, who joined the team in April at the company’s Amsterdam offices.

Read More Omnia appoints a new CFO, supporting its vision and leadership
Omnia appoints a new CFO, supporting its vision and leadership

Meet the Team: Milena

Name: Milena Shayan Company Role: Customer Success Manager

Name: Milena Shayan Company Role: Customer Success Manager

Read More Meet the Team: Milena
Meet the Team: Milena

Meet the Team: Hector

Name: Hector Rubin Company Role: Junior Consultant Trainee

Name: Hector Rubin Company Role: Junior Consultant Trainee

Read More Meet the Team: Hector
Meet the Team: Hector

The new era of the retail consumer

Not even the Wall Street crash of 2008 saw the retail world having to relearn the wants and needs of the modern consumer as much as the last two years of the coronavirus pandemic. As 2022 enters its second quarter,...

Not even the Wall Street crash of 2008 saw the retail world having to relearn the wants and needs of the modern consumer as much as the last two years of the coronavirus pandemic. As 2022 enters its second quarter, lockdowns have largely been lifted and the closest thing to normal life is resuming. However, one thing that won’t be returning to “normal” are the hows, whys and whats of purchasing decisions. Consumers are forever changed, and that means retailers and brands are going to need to learn quickly or sink fast. How have consumers changed and where are they spending their money and their time? Are pre-pandemic buying methods and spending habits going to make a return? How can retailers and brands retain customer loyalty? We have highlighted some key trends to shed light on the answers to these questions.

Read More The new era of the retail consumer
The new era of the retail consumer

Omnia Retail celebrates 10 years as Europe’s leader in pricing software

Celebrating an important milestone for a company that largely founded and revolutionised pricing software solutions across Europe a decade ago, Omnia Retail celebrated its 10th birthday last week with a team event at...

Celebrating an important milestone for a company that largely founded and revolutionised pricing software solutions across Europe a decade ago, Omnia Retail celebrated its 10th birthday last week with a team event at their Darmstadt office in Germany.

Read More Omnia Retail celebrates 10 years as Europe’s leader in pricing software
Omnia Retail celebrates 10 years as Europe’s leader in pricing software

Meet the Team: Marielle

Name: Marielle Roozendaal Company Role: Employee Experience Manager

Name: Marielle Roozendaal Company Role: Employee Experience Manager

Read More Meet the Team: Marielle
Meet the Team: Marielle

Meet the Team: Andreas

Name: Andreas Frankenberger Company Role: Chief Technical Officer (CTO)

Name: Andreas Frankenberger Company Role: Chief Technical Officer (CTO)

Read More Meet the Team: Andreas
Meet the Team: Andreas

Optimise product and pricing now, as inflation in the EU hits 5.8%

Across the market, consumers are paying noticeably higher prices for purchases online as a result of inflation. January marked 20 consecutive months of year-over-year online inflation. So, while consumers watch prices...

Across the market, consumers are paying noticeably higher prices for purchases online as a result of inflation. January marked 20 consecutive months of year-over-year online inflation. So, while consumers watch prices continue to climb, online retailers are watching consumers. With the continuing war between Russia and Ukraine, it has further exacerbated inflation across much of the world, with Europe reaching a high of 5.8% at the end of February. This has caused a ripple effect on food, utilities, energy prices, and the manufacturing of goods around the world.

Read More Optimise product and pricing now, as inflation in the EU hits 5.8%
Optimise product and pricing now, as inflation in the EU hits 5.8%

For the bicycle industry, 2022 presents a continued supply chain crisis

“Those who’ve recently ordered pre-assembled bikes from industry giants like Specialized, Canyon, Trek and many others may still be waiting another year to receive their bike.”

“Those who’ve recently ordered pre-assembled bikes from industry giants like Specialized, Canyon, Trek and many others may still be waiting another year to receive their bike.”

Read More For the bicycle industry, 2022 presents a continued supply chain crisis
For the bicycle industry, 2022 presents a continued supply chain crisis

Is this the end for e-commerce merchants as brands take the lead?

“Are retailers and brands like Decathlon, Nike and others changing the current narrative to better suit the needs of customers and their profit margins, blurring the lines between brand and retailer?”

“Are retailers and brands like Decathlon, Nike and others changing the current narrative to better suit the needs of customers and their profit margins, blurring the lines between brand and retailer?”

Read More Is this the end for e-commerce merchants as brands take the lead?
Is this the end for e-commerce merchants as brands take the lead?

Meet the Team: Nik

Name: Nik Shulrufer Company Role: Software Developer

Name: Nik Shulrufer Company Role: Software Developer

Read More Meet the Team: Nik
Meet the Team: Nik

Meet the Team: Ola

Name: Ola Aboamer Company Role: Lead Frontend Developer

Name: Ola Aboamer Company Role: Lead Frontend Developer

Read More Meet the Team: Ola
Meet the Team: Ola

Omnia signs the SER Diversity in Business charter, adding a milestone to its D&I strategy

Omnia Retail has proudly signed the SER Diversity in Business charter for equal workplace treatment, further showing our commitment to building an open and inclusive environment for all of our employees and becoming a...

Omnia Retail has proudly signed the SER Diversity in Business charter for equal workplace treatment, further showing our commitment to building an open and inclusive environment for all of our employees and becoming a part of a network of companies across the Netherlands that prioritises diversity and inclusion (D&I) within business.

Read More Omnia signs the SER Diversity in Business charter, adding a milestone to its D&I strategy
Omnia signs the SER Diversity in Business charter, adding a milestone to its D&I strategy

Omnia's 2022 Diversity Efforts: Are EU Businesses Keeping Up?

The global coronavirus pandemic has peeled back the curtain on a number of trends and problems within the global workforce, a major one being the importance of diversity and inclusion within companies. More so, in 2021,...

The global coronavirus pandemic has peeled back the curtain on a number of trends and problems within the global workforce, a major one being the importance of diversity and inclusion within companies. More so, in 2021, 50% of employees felt that discrimination is affecting their ability to be promoted or fairly compensated. However, discrimiation is not a new issue. It has been around in business since business first began. What we now call diversity and inclusion (D&I) started off as equal employment laws and affirmative action in the 1960s. So, in 2022, how is inclusion in the workplace being addressed? As we at Omnia further drive diversity and inclusion in our workplace, we have noted a few key points that should not be overlooked. How can one structure D&I programs to last in the long run, and not just become a flash in the pan? Think of D&I programs as a pyramid: The top is about leadership - the C-suite and senior management - that needs to enforce these programs with a trickle-down effect. They need to have the vision while taking accountability for the maintenance and governance of the program. In the middle is structural and behavioural inclusion that covers inclusive practises and structures as well as open-minded decisions and mindsets. The foundation of the pyramid, which is the bulk of it, should represent a change in attitudes, company culture and outcomes that have come from within the organisation, which are often one of the most challenging aspects. D&I programs should or would typically overcome unconscious bias, accepting differences, managing diverse teams, embedding behaviours and culture, while on the legal side, non-discrimination and regulatory compliance which covers the laws and codes of conduct set up to ensure equality. D&I in Europe, today Concluding in September 2021, PricewaterhouseCoopers (PwC) released a report on the state of diversity and inclusion, surveying more than 970 corporations in 26 industries across 19 countries in Europe. Overall, the results show that although many European businesses have stated a commitment to focusing on and expanding their D&I efforts, there is still a lot of opportunity to be gained from ensuring equal opportunities within companies, no matter of race, gender, sexual orientation, nationality and/or religion. According to PwC, D&I programs should have four basic levels in order for them to be fully implemented, and a similar approach was used within Omnia Retail: Phase one — Understanding the Facts of Today: Taking a hard look at the current state of D&I at the company today. Phase two — Building an Inspirational Strategy: Creating a plan that will drive D&I goals for the future. Phase three — Developing Leadership Engagement: Getting senior management to drive D&I goals. Phase four — Creating Sustainable Movement: This is the highest level of maturity for the program. Executing real-world results that see employees experience the positive results of the program. How well are D&I programs being implemented? Out of the surveyed organisations, only 2% reached the highest level of maturity, which is the fourth phase, when compared to PwC’s levels of D&I integration. An overwhelming majority of 54% of respondents felt that D&I programs remained in the basic stages of maturity in phase one; 18% felt that their companies fell short on D&I efforts around the second phase; and 25% felt it was the third phase where efforts stagnated. That’s in comparison to the 76% that stated D&I was a core value. More than half of companies, 60%, are using D&I as a strategy for two reasons: To attract and keep talent; and a few to simply comply with legal requirements. While there is a small group only using the guise of D&I programs to prop up their stature or prominence or to appease the expectations of customers. A greater number are utilising D&I programs for the growth of the business and their employees, a welcoming sign of adoption. Diversity, inclusion, and now equity As the workplace evolves so do the ways in which we expect these spaces to be safe, comfortable, welcoming and fair environments for employees that occupy these spaces. More recently, D&I programs are starting to include equity, which is the crux of the equation that ensures impartiality and that processes provide fair and equal outcomes for all employees. It’s not just enough to make employees feel accepted for who they are or where they come from - they must be able to work with the knowledge that no matter who they are, it has no impact on their progression within the company. Catalina Colman, the Director of HR and Inclusion at Built In, an online portal for young professionals looking to enter the tech or ‘SaaS’ environment , says that “equity takes into account the fact that not everybody is starting at the same level.” Colman continues to use the example of applying for a home loan at the bank: Although the bank may vow to not discriminate based on race, gender or ethnicity, that doesn’t account for an applicant’s existing debt, socioeconomic status, domestic issues, unique living arrangements or student loans. Equity “is about levelling the playing field so the barriers to entry are the same for every single individual”. A double-edged sword According to the surveyed companies, there are little to no drivers for senior management and the C-Suite to implement D&I programs. Only 10% said their performance evaluations of and annual salary increases for senior management are affected. 40% of respondents said that neither employees or senior management are tasked with D&I responsibilities. However, although looking at the results of PwC’s 2021 survey is helpful in understanding where some companies are going wrong in terms of D&I efforts, we should not discount the many companies across Europe making great strides in diversifying their teams and moulding open-minded and accepting company cultures. Across 7,000 companies tracked worldwide on the Thomson Reuters' Diversity and Inclusion Index, European companies top the list for having the most diverse teams. In fact, 8 out of 10 of the most diverse companies in the world are European. In November 2018, leaders from more than 50 European companies signed the European Roundtable of Industrialists’ pledge to implement D&I strategies and by 2019, that number increased to more than 700 European companies being listed on the Financial Times’ annual list of diversity leaders. Looking to the future Tackling diversity may seem like a monumental task, so it may be best to start with something simple: a conversation. What’s working and what isn’t? Where are there cracks in processes and structures and who is responsible for them? A leading article in 2015 by McKinsey & Company, updated in 2021, detailed how companies not only perform better but exceed financial industry medians when they have a high percentage of racial and ethnic diversity. In addition, companies that achieved in the top quartile for gender were 15% more likely to achieve the same thing. Looking at this data, we can agree that the benefits of having diverse teams, senior managers and C-suites goes beyond what society should or would expect. Chief Operations Officer of Omnia Retail, Vanessa Bernhart Verlaan says: “Greatness and creativity start with everyone feeling free to bring their best self forward,” who is the driving force behind the company’s culture and the continuous implementation of the D&I project. One of our three core values is “Free To Be You And Me”, a company-wide focus on diversity, equity and inclusion, and with a team of employees from 12 different countries across 5 continents, we continue to see the positive effects such principles and values have at a grassroots level. Learn more about Omnia Retail via our LinkedIn page.

Read More Omnia's 2022 Diversity Efforts: Are EU Businesses Keeping Up?
Omnia's 2022 Diversity Efforts: Are EU Businesses Keeping Up?

Meet the Team: Leon

Name: Leon Curling-Hope Company Role: Head of Marketing

Name: Leon Curling-Hope Company Role: Head of Marketing

Read More Meet the Team: Leon
Meet the Team: Leon

Meet the Team: Maximilian

Name: Maximilian Bank Company Role: Chief Commercial Officer

Name: Maximilian Bank Company Role: Chief Commercial Officer

Read More Meet the Team: Maximilian
Meet the Team: Maximilian

Launch of a new SaaS product for brands

Pricetracer, an easy-to-use flexible pricing tool, providing control, analytics and knowledge to brands within the world of e-commerce from the new European market leader in pricing software.

Pricetracer, an easy-to-use flexible pricing tool, providing control, analytics and knowledge to brands within the world of e-commerce from the new European market leader in pricing software.

Read More Launch of a new SaaS product for brands
Launch of a new SaaS product for brands

Omnia achieves top position as the G2 Market Leader for 2022

Omnia Retail has been recognized twice within the G2 Grid® for 2022. Both as the momentum leader and holding the top spot within the Pricing Software segment, reaffirming Omnia Retail as the European leader.

Omnia Retail has been recognized twice within the G2 Grid® for 2022. Both as the momentum leader and holding the top spot within the Pricing Software segment, reaffirming Omnia Retail as the European leader.

Read More Omnia achieves top position as the G2 Market Leader for 2022
Omnia achieves top position as the G2 Market Leader for 2022

What is Surge Pricing?

It is New Year’s Eve, and you decided to go to a party. Together with your friends, you order an Uber via the Uber app and once you’ve opened it you get a notification: “Demand is off the charts! Fares have temporarily...

It is New Year’s Eve, and you decided to go to a party. Together with your friends, you order an Uber via the Uber app and once you’ve opened it you get a notification: “Demand is off the charts! Fares have temporarily increased to get more Ubers on the road. Your ride will be 2.1 times more expensive than normal.” Ever wondered what this phenomenon is called? This is an example of a surge pricing strategy. In this article, the definition of surge pricing will be explained followed by different occasions where surge pricing happens. Furthermore, both the use-cases, advantages, and disadvantages of surge-pricing will be discussed. At the end of the article, some practical advice will be given on how to implement surge pricing tactics within your pricing tooling.

Read More What is Surge Pricing?
What is Surge Pricing?

Omnia acquires Patagona to become leading pricing software provider

This Thursday Omnia Retail announced the acquisition of German pricing software provider Patagona. Both companies are specialized in dynamic pricing software and with the integration Omnia will become Europe’s leading...

This Thursday Omnia Retail announced the acquisition of German pricing software provider Patagona. Both companies are specialized in dynamic pricing software and with the integration Omnia will become Europe’s leading enterprise pricing solution.

Read More Omnia acquires Patagona to become leading pricing software provider
Omnia acquires Patagona to become leading pricing software provider

Managing Inflation through your Pricing Strategy

Consumer prices increased by 5.4% last June compared to the year before. Inflation is rising with high speed and challenging times for retailers and brands are present. The uncertain economic environment and rising...

Consumer prices increased by 5.4% last June compared to the year before. Inflation is rising with high speed and challenging times for retailers and brands are present. The uncertain economic environment and rising purchase prices seem to have paired up with some inconvenient occurrences, such as the blocked Suez Canal or the current chip shortages. Whether your company directly faces pricing challenges due to supply shortage, logistical constraints, or limited production, almost all organizations face the same challenge nowadays: how do we protect our margins with cost prices increasing without harming our customer relationships and their price perception? These times request a different pricing approach and adjustments in your pricing strategy. How and when to tackle margin erosions, still drive profitable growth and take strategic control over this new situation requires a thorough understanding and monitoring of the market besides a critical viewpoint on your own internal strengths and weaknesses. To guide you through this period and even transform the challenge into an opportunity for the future, Omnia is here to help. In this article we will discuss and we will guide you through some steps you can take and potential pricing tactics you could apply.

Read More Managing Inflation through your Pricing Strategy
Managing Inflation through your Pricing Strategy

Google Analytics and Omnia

Over the years, Google Analytics has become an undeniable ally to many retailers and brands engaging in ecommerce. The tool can provide a gold mine of data and insights on your website’s performance. For instance, page...

Over the years, Google Analytics has become an undeniable ally to many retailers and brands engaging in ecommerce. The tool can provide a gold mine of data and insights on your website’s performance. For instance, page views and units sold data can be captured for each of your products. These insights can be leveraged to add depth and sophistication to a pricing strategy that can then further drive business results as well. Now, what if I told you that you can use the Google Analytics data to create more profitable and demand-driven pricing strategies? And that Omnia offers you the possibility to connect a Google Analytics API to your portal? If this sounds tempting then keep on reading. In this article, we will walk you through the benefits of connecting GA to Omnia, and how you can use the data in pricing your assortment.

Read More Google Analytics and Omnia
Google Analytics and Omnia

Meet the Team: Santiago

Name: Santiago Alfaro Gimeno Company Role: Junior Consultant

Name: Santiago Alfaro Gimeno Company Role: Junior Consultant

Read More Meet the Team: Santiago
Meet the Team: Santiago

How pricing influences the consumer decision making process

Pricing has a major influence on a consumer’s decision making process and if you know how to take advantage of this, you can increase both sales volume and revenue. This is because there are a few key factors that a...

Pricing has a major influence on a consumer’s decision making process and if you know how to take advantage of this, you can increase both sales volume and revenue. This is because there are a few key factors that a pricing strategy can impact to make that decision making process work for you as a retailer, or as a brand with a direct to consumer channel. Before we dive in and look at the effects of pricing itself we need to identify the two decision making styles people have as well as the five different steps consumers follow when making a purchase decision. We can then map pricing rules to key moments in this decision making process.

Read More How pricing influences the consumer decision making process
How pricing influences the consumer decision making process

Adjusting your Pricing Strategy to the Product Life Cycle Stage

Product life cycle is a well known retail concept that is vital for brands and distributors alike when they go to the market with a new product. For professionals throughout the industry guiding a product through its...

Product life cycle is a well known retail concept that is vital for brands and distributors alike when they go to the market with a new product. For professionals throughout the industry guiding a product through its journey is second-nature, incorporating the concept as part of a pricing strategy, however, is not so widespread. Nevertheless, in pursuit of better turnover and margins, the PLC is an important consideration, giving you the perfect handhold to adjust your pricing strategy. Do you want to be the cheapest for the PS5 (or the accessories for it) in its introduction phase while supply is short? Or do you introduce an innovative product that no consumer knows yet? Do you want to step away from the RRP as a direct-to-consumer brand in the growth stage or do you wait until the product is more mature? These types of decisions should be part of your pricing strategy and can set you apart from your competitors. How should Nokia have priced their indestructible mobile phones, whilst being in a rapid declining phase?

Read More Adjusting your Pricing Strategy to the Product Life Cycle Stage
Adjusting your Pricing Strategy to the Product Life Cycle Stage

Meet the Team: Kristina

Name: Kristina Kukhalashvili Company Role: Junior Consultant

Name: Kristina Kukhalashvili Company Role: Junior Consultant

Read More Meet the Team: Kristina
Meet the Team: Kristina

Meet the Team: Suzanne

Name: Suzanne Meinders Company Role: Junior Consultant

Name: Suzanne Meinders Company Role: Junior Consultant

Read More Meet the Team: Suzanne
Meet the Team: Suzanne

Should Dynamic Pricing Change Your Company's Pricing Organization?

How to set up your organization's pricing team? Within our customer base we often see that a dynamic pricing initiative supported by software implementation is a moment to rethink pricing responsibility. Historically...

How to set up your organization's pricing team? Within our customer base we often see that a dynamic pricing initiative supported by software implementation is a moment to rethink pricing responsibility. Historically pricing often fell within the domain of the buying department. But with an ever growing emphasis on margin vs revenue and price change frequency it is smart to think about who should be using a pricing tool and ultimately be responsible for pricing. Should it be the buying department, a dedicated pricing team or another option altogether?

Read More Should Dynamic Pricing Change Your Company's Pricing Organization?
Should Dynamic Pricing Change Your Company's Pricing Organization?

Meet the Team: Tommy

Name: Tommy Hackley Company Role: Junior Consultant

Name: Tommy Hackley Company Role: Junior Consultant

Read More Meet the Team: Tommy
Meet the Team: Tommy

What is loss leader pricing?

The phrase ‘Loss Leader Pricing Strategy’ can sound confusing, tautologous or even verge on doublethink. It is a strategy defined by its aggression, inherently risky nature and being shrouded in questions of ethicality...

The phrase ‘Loss Leader Pricing Strategy’ can sound confusing, tautologous or even verge on doublethink. It is a strategy defined by its aggression, inherently risky nature and being shrouded in questions of ethicality and legality. But nevertheless the strategy exists. Not only does it exist, it’s very common and can be incredibly lucrative when executed properly. What is it? What are its characteristics? How can it be effectively implemented? And how can Omnia help you do so? We will provide answers to these questions during this piece.

Read More What is loss leader pricing?
What is loss leader pricing?

Winners vs. Losers: Optimal Price Ratio Depends on Category Elasticity

In this thread we are investigating and ultimately uncovering what everybody wants to know: when it comes to pricing, what separates the winners from the losers. Last time we covered price change frequency and why it is...

In this thread we are investigating and ultimately uncovering what everybody wants to know: when it comes to pricing, what separates the winners from the losers. Last time we covered price change frequency and why it is vital to timely update your product’s prices if you want to keep up with today’s fast paced world of (online) retail. Now, hold on to your hats as we dive into the second main element setting the winners apart from the losers: understanding price ratio.

Read More Winners vs. Losers: Optimal Price Ratio Depends on Category Elasticity
Winners vs. Losers: Optimal Price Ratio Depends on Category Elasticity

Meet the Team: Marwa

Name: Marwa Lamouni Company Role:

Name: Marwa Lamouni Company Role:

Read More Meet the Team: Marwa
Meet the Team: Marwa

Winners vs. losers: how important is the price change frequency?

Value based pricing, price change frequency, marketing cost incorporation, elasticity calculation.... There is an abundance of factors to take into consideration and an unlimited number of strategies related to pricing....

Value based pricing, price change frequency, marketing cost incorporation, elasticity calculation.... There is an abundance of factors to take into consideration and an unlimited number of strategies related to pricing. Want to find out where you are leaving the most money on the table and how to maximize profits? It’s related to how often you change the price of offered products and services. Let’s discuss price change frequency!

Read More Winners vs. losers: how important is the price change frequency?
Winners vs. losers: how important is the price change frequency?

Understanding and Using Market Penetration Strategies

Did you start a brand to see it lose momentum or market share to competitors? It’s a silly question to ask owners yet a number of brands make mistakes within their chosen market. At times, it’s not a matter of what...

Did you start a brand to see it lose momentum or market share to competitors? It’s a silly question to ask owners yet a number of brands make mistakes within their chosen market. At times, it’s not a matter of what you’re doing but what a brand is not doing that impedes opportunity for growth. That’s where market penetration strategies come to play. What’s a common characteristic of powerful brands? They increase market share and continue to seize opportunity. But, realizing business success requires a continual growth strategy. In this guide, you’ll learn how to: Gain a better understanding of market penetration strategies Read market penetration examples Get tips regarding the best marketing penetration strategies

Read More Understanding and Using Market Penetration Strategies
Understanding and Using Market Penetration Strategies

Meet the Team: Saskia

Name: Saskia Zoe Mueller-Herbst Company Role: Junior Consultant

Name: Saskia Zoe Mueller-Herbst Company Role: Junior Consultant

Read More Meet the Team: Saskia
Meet the Team: Saskia

How to reprice online assortment without frustrating store employees?

The ability to reprice your product at a high frequency is one of the most impactful tools to control revenues and margins. The whole market is transparent and price differentiations are very visible to consumers. Price...

The ability to reprice your product at a high frequency is one of the most impactful tools to control revenues and margins. The whole market is transparent and price differentiations are very visible to consumers. Price is the major factor influencing sales decisions for consumers.

Read More How to reprice online assortment without frustrating store employees?
How to reprice online assortment without frustrating store employees?

Business Guide to Predatory Pricing

In 2010, Diapers.com gained momentum with its combination of e-commerce and pricing. Rumours report that Amazon previously tried to buy the diaper supplier but was denied. Afterward, Amazon aggressively lowered prices...

In 2010, Diapers.com gained momentum with its combination of e-commerce and pricing. Rumours report that Amazon previously tried to buy the diaper supplier but was denied. Afterward, Amazon aggressively lowered prices on diapers and related products.

Read More Business Guide to Predatory Pricing
Business Guide to Predatory Pricing

Meet the Team: Martijn Crooijmans

In this edition of Meet the Team we have Martijn Crooijmans in the starring role. Martijn is one of our fresh Junior Consultants within our new traineeship program.

In this edition of Meet the Team we have Martijn Crooijmans in the starring role. Martijn is one of our fresh Junior Consultants within our new traineeship program.

Read More Meet the Team: Martijn Crooijmans
Meet the Team: Martijn Crooijmans

Holiday Playbook 2020

E-retail sales eclipsed $3.5 trillion in 2019 and Cyber Monday sales hit 9.4 billion. The ecommerce trend continues to dazzle retailers who are excited to offer goods yet struggle competing with behemoths like Amazon.

E-retail sales eclipsed $3.5 trillion in 2019 and Cyber Monday sales hit 9.4 billion. The ecommerce trend continues to dazzle retailers who are excited to offer goods yet struggle competing with behemoths like Amazon.

Read More Holiday Playbook 2020
Holiday Playbook 2020

Holiday Playbook 2019

When it comes to Black Friday, your price matters a lot. In fact, according to Google, pricing and promotions are 13% more influential in the week leading up to the third Friday in November.

When it comes to Black Friday, your price matters a lot. In fact, according to Google, pricing and promotions are 13% more influential in the week leading up to the third Friday in November.

Read More Holiday Playbook 2019
Holiday Playbook 2019

Omnia's Customer Success Philosophy

Set up for success. Yes, product is important. But what matters more is how the product helps you reach your goals. That’s why at Omnia, in addition to giving you the best dynamic pricing solution on the market, we...

Set up for success. Yes, product is important. But what matters more is how the product helps you reach your goals. That’s why at Omnia, in addition to giving you the best dynamic pricing solution on the market, we deliver it with an entire team dedicated to your success.

Read More Omnia's Customer Success Philosophy
Omnia's Customer Success Philosophy

High-quality Data is Expensive, and That's a Good Thing

That’s right. High-quality dynamic pricing data costs money, but it’s money you should be happy to spend. Why? Here are four things you should know about data quality with pricing (and why it’s important you get the...

That’s right. High-quality dynamic pricing data costs money, but it’s money you should be happy to spend. Why? Here are four things you should know about data quality with pricing (and why it’s important you get the best data out there).

Read More High-quality Data is Expensive, and That's a Good Thing
High-quality Data is Expensive, and That's a Good Thing

Retail Pricing Wars Report

Automation in the UK Retail Industry?

Automation in the UK Retail Industry?

Read More Retail Pricing Wars Report
Retail Pricing Wars Report

Why Pricing and Marketing Go Hand in Hand

Get your data to work for you.

Get your data to work for you.

Read More Why Pricing and Marketing Go Hand in Hand
Why Pricing and Marketing Go Hand in Hand

7 Ways Pricing Insights Make Your Job Easier

Download the whitepaper to learn:

Download the whitepaper to learn:

Read More 7 Ways Pricing Insights Make Your Job Easier
7 Ways Pricing Insights Make Your Job Easier

Webinar: Adapting To A New Normal After Covid-19, A Retail Perspective

In this webinar you'll learn:

In this webinar you'll learn:

Read More Webinar: Adapting To A New Normal After Covid-19, A Retail Perspective
Webinar: Adapting To A New Normal After Covid-19, A Retail Perspective

Pricing and Data Quality

Quality data is the foundation for any dynamic pricing solution.

Quality data is the foundation for any dynamic pricing solution.

Read More Pricing and Data Quality
Pricing and Data Quality

What to Look for in a Dynamic Pricing Solution

If you’re a retailer or a brand, pricing is one of the linchpins of your overall commercial success. And if you’re considering a dynamic pricing solution, we understand that finding the right one for your organization...

If you’re a retailer or a brand, pricing is one of the linchpins of your overall commercial success. And if you’re considering a dynamic pricing solution, we understand that finding the right one for your organization is of the utmost importance.

Read More What to Look for in a Dynamic Pricing Solution
What to Look for in a Dynamic Pricing Solution

The shift to Direct to Consumer

Read More The shift to Direct to Consumer
The shift to Direct to Consumer

What is the ROPO effect?

Read More What is the ROPO effect?
What is the ROPO effect?

Price Points Podcast EP 9: Which Categories Experience the Most Price Pressure on Black Friday?

Which categories experience the most price pressure on Black Friday? Hidde Roeloffs Valk explains his data analysis in this month's episode of Price Points.

Which categories experience the most price pressure on Black Friday? Hidde Roeloffs Valk explains his data analysis in this month's episode of Price Points.

Read More Price Points Podcast EP 9: Which Categories Experience the Most Price Pressure on Black Friday?
Price Points Podcast EP 9: Which Categories Experience the Most Price Pressure on Black Friday?

Price Points Podcast EP 8: Why is Data Important to Dynamic Pricing

Dynamic pricing is a tool, yes, and while it's an insanely smart tool, it can only work with the information it's given. What you put into a dynamic pricing solution as input matters and makes a huge impact on the price...

Dynamic pricing is a tool, yes, and while it's an insanely smart tool, it can only work with the information it's given. What you put into a dynamic pricing solution as input matters and makes a huge impact on the price advices it creates. If you have bad competitor data that isn't up-to-date, for example, then the tool will generate equally bad price advices.

Read More Price Points Podcast EP 8: Why is Data Important to Dynamic Pricing
Price Points Podcast EP 8: Why is Data Important to Dynamic Pricing

Price Points Podcast EP 7: Are Your Private Label Products Overpriced

Are your private label products over (or under) priced? Hidde Roeloffs Valk, Solution Consultant at Omnia, explains how a reference pricing strategy helps you optimize your private label products and keep them at...

Are your private label products over (or under) priced? Hidde Roeloffs Valk, Solution Consultant at Omnia, explains how a reference pricing strategy helps you optimize your private label products and keep them at market-level prices.

Read More Price Points Podcast EP 7: Are Your Private Label Products Overpriced
Price Points Podcast EP 7: Are Your Private Label Products Overpriced

Price Points Podcast EP 6: The Power of Customer Success

What is "Customer Success," and why is it so important to dynamic pricing? Omnia Vice President of Customer Success Haiko Krumm tells all in this episode of Price Points.

What is "Customer Success," and why is it so important to dynamic pricing? Omnia Vice President of Customer Success Haiko Krumm tells all in this episode of Price Points.

Read More Price Points Podcast EP 6: The Power of Customer Success
Price Points Podcast EP 6: The Power of Customer Success

Price Points Podcast EP 5: Building vs. Buying a Dynamic Pricing Solution

Thinking of building your own dynamic pricing solution in-house? Product Manager Berend van Niekerk tells you everything you need to know for your solution to be a success.

Thinking of building your own dynamic pricing solution in-house? Product Manager Berend van Niekerk tells you everything you need to know for your solution to be a success.

Read More Price Points Podcast EP 5: Building vs. Buying a Dynamic Pricing Solution
Price Points Podcast EP 5: Building vs. Buying a Dynamic Pricing Solution

Price Points Podcast EP 4: Maintaining Organizational Clarity

What's the top trick to getting the most out of dynamic pricing? Communication. In this episode Gijs Schuringa explains why organizational clarity and communication is crucial to dynamic pricing success, and gives you...

What's the top trick to getting the most out of dynamic pricing? Communication. In this episode Gijs Schuringa explains why organizational clarity and communication is crucial to dynamic pricing success, and gives you actionable ways to ensure you have organizational alignment.

Read More Price Points Podcast EP 4: Maintaining Organizational Clarity
Price Points Podcast EP 4: Maintaining Organizational Clarity

Price Points Podcast EP 3: Risks and Rewards in Dynamic Pricing

What are the risks and rewards of dynamic pricing, and how can you tip the scales towards reward? Travis Rice explains all in this episode of Price Points.

What are the risks and rewards of dynamic pricing, and how can you tip the scales towards reward? Travis Rice explains all in this episode of Price Points.

Read More Price Points Podcast EP 3: Risks and Rewards in Dynamic Pricing
Price Points Podcast EP 3: Risks and Rewards in Dynamic Pricing

Price Points Podcast EP 2: Why Should Brands Differentiate Their Assortments

How important is a brand's assortment to its D2C strategy? In this interview with Hidde Roeloffs Valk from Omnia Retail, we dive into assortments and uncover how they are an essential tool in a modern e-commerce...

How important is a brand's assortment to its D2C strategy? In this interview with Hidde Roeloffs Valk from Omnia Retail, we dive into assortments and uncover how they are an essential tool in a modern e-commerce strategy.

Read More Price Points Podcast EP 2: Why Should Brands Differentiate Their Assortments
Price Points Podcast EP 2: Why Should Brands Differentiate Their Assortments

Price Points Podcast EP 1: What Do Brands Need for a successful D2C Strategy?

What do brands need for a successful D2C strategy? Learn more in this interview with Jasper Wiercx, Solutions Consultant at Omnia Retail

What do brands need for a successful D2C strategy? Learn more in this interview with Jasper Wiercx, Solutions Consultant at Omnia Retail

Read More Price Points Podcast EP 1: What Do Brands Need for a successful D2C Strategy?
Price Points Podcast EP 1: What Do Brands Need for a successful D2C Strategy?

What is Bundle Pricing?

When it comes to online shopping, bundle pricing is ubiquitous. This pricing method is extremely popular amongst Internet retailers, and for good reason. Competitive bundling is an excellent way for you to push more...

When it comes to online shopping, bundle pricing is ubiquitous. This pricing method is extremely popular amongst Internet retailers, and for good reason. Competitive bundling is an excellent way for you to push more product, stand out from the crowd, and connect with your audience in an intriguing way.

Read More What is Bundle Pricing?
What is Bundle Pricing?

Cost Plus Pricing: A Complete Guide to Cost-Based Pricing, Markups, Margins & Retail Strategy

When you produce a product, it costs your company a certain amount of money.

When you produce a product, it costs your company a certain amount of money.

Read More Cost Plus Pricing: A Complete Guide to Cost-Based Pricing, Markups, Margins & Retail Strategy
Cost Plus Pricing: A Complete Guide to Cost-Based Pricing, Markups, Margins & Retail Strategy

Here’s What You Need to Know About Psychological Pricing (Plus 3 Strategies to Help You Succeed)

Modern day pricing is so much more than a numbers game. When thought about correctly, it’s a powerful way to build your brand and drive more profits.

Modern day pricing is so much more than a numbers game. When thought about correctly, it’s a powerful way to build your brand and drive more profits.

Read More Here’s What You Need to Know About Psychological Pricing (Plus 3 Strategies to Help You Succeed)
Here’s What You Need to Know About Psychological Pricing (Plus 3 Strategies to Help You Succeed)

Meet the Team: Niels Botman

Whether car camping in Namibia, speeding around Medemblik, or in his work at Omnia, Niels Botman, our Product Business Analyst, has a keen sense of adventure. In this month’s “Meet the Team,” you’ll get the chance to...

Whether car camping in Namibia, speeding around Medemblik, or in his work at Omnia, Niels Botman, our Product Business Analyst, has a keen sense of adventure. In this month’s “Meet the Team,” you’ll get the chance to learn more about Niels and how he helps make sure Omnia’s product is constantly improving.

Read More Meet the Team: Niels Botman
Meet the Team: Niels Botman

What 3 Months of Amazon NL can Teach Us About Dutch E-Commerce

In the beginning of 2020, we at Omnia believed the news story of the year would be the arrival of Amazon NL. We couldn’t have been more wrong about the biggest story of the year, but that doesn’t mean that Amazon NL...

In the beginning of 2020, we at Omnia believed the news story of the year would be the arrival of Amazon NL. We couldn’t have been more wrong about the biggest story of the year, but that doesn’t mean that Amazon NL isn’t an important player we should ignore or forget about. Three months after Amazon NL’s debut, what has happened to the market? We did a short analysis to see how Amazon compares against other major Dutch retailers and what that means for its market position.

Read More What 3 Months of Amazon NL can Teach Us About Dutch E-Commerce
What 3 Months of Amazon NL can Teach Us About Dutch E-Commerce

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